Kerri Herrin
Pharmacy Technician
Livonia,MI
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
15
15
years of professional experience
Work History
Order Entry Department Manager
Pioneer Pharmacy Services
08.2022 - Current
- Creating and posting the Order Entry Department schedule, ensuring adequate coverage in all queues
- Monitoring productivity to ensure technicians are meeting metrics
- Observe workflow/workload and providing instruction and guidance on queue management.
- Led a team of technicians to consistently achieve or exceed performance targets.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Communicating changes or newly implemented processes to the team
- Assisting Order Entry with policy and procedure adherence and providing input on needed changes
Certified Pharmacy Technician
AMAC Pharmacy Services
01.2019 - 01.2022
- Responding to the requests of patients and healthcare providers, answering their questions and referring various inquiries to the Pharmacist
- Working with physicians on queries related to prescriptions
- Packaging medications for Assisted Living Facilities
- Processing prescriptions electronically and ensuring all information is accurate and complete
- Maintaining EMR Systems for Long Term Care Facilities
- Administration tasks including working with insurance claims
- Following up with doctors and insurance companies regarding prescriptions.
Pharmacy Manager
Pontiac Trail Pharmacy
01.2011 - 01.2019
- Labeling and filling prescriptions
- Working with physicians on queries related to prescriptions
- Packaging medications for Assisted Living Facilities
- Supervised and scheduled 8-10 employees
- Processing prescriptions electronically and ensuring all information is accurate and complete
- Administration tasks including working with insurance claims
- Following up with doctors and insurance companies regarding prescriptions.
Operations Supervisor
Office Max
01.2009 - 01.2011
- Monitored operational and logistics reports
- Opened/closed the store daily
- Supervised price changes
- Maintained data integrity
- Put out freight/logistics
- Maintained cash office standards.
Education
Associate Degree in Business Administration -
Oakland Community College
CPhT - undefined
Pharmacy Technician Certification Board
undefined
Pharmacy Technician License
Skills
Performance Management
undefinedTimeline
Order Entry Department Manager
Pioneer Pharmacy Services
08.2022 - Current
Certified Pharmacy Technician
AMAC Pharmacy Services
01.2019 - 01.2022
Pharmacy Manager
Pontiac Trail Pharmacy
01.2011 - 01.2019
Operations Supervisor
Office Max
01.2009 - 01.2011
Associate Degree in Business Administration -
Oakland Community College
CPhT - undefined
Pharmacy Technician Certification Board
undefined
Pharmacy Technician License
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