Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerri Jackson

Kamas,UT

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Manager/Medical Assistant

Holman Health
08.2021 - Current
  • Train new employees in office procedures, job descriptions and job expectations, Answer phones, schedule and maintain patients, take payments, Clean Office and Sterilize rooms after each patient, Blood draws, Perform IV Therapy, Stock Rooms.
  • Prepared lab specimens for diagnostic evaluation
  • Assist in injections, attend monthly meetings, training sessions, and retreats to share best practices and receive feedback from other staff members
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Owner/Operator

Peeks Property Management
02.2019 - Current
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Answered telephones to assist customers and resolve issues, Explained policies and reviewed documentation to obtain signatures.
  • Oversaw maintenance, appearance of Owner's Home,.
  • Processed exchange requests in computer system, Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Collected and maintained careful records of rental payments, Inspected grounds, facilities and equipment to determine repair and maintenance needs, Oversaw daily operations, maintenance and administration of various properties,.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Managed routine maintenance and emergency response services provided by contractors and vendors, Resolved issues quickly through meticulous research and quick decision making,.
  • Kept records for production, inventory, income and expenses, Set pricing structures according to market analytics and emerging trends

Office Manager/Property Management

PMA/St. Johns Property Management
03.2017 - 02.2019
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Organized resources and staff necessary to handle requirements and maintain strong service levels.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Inspected properties regularly to identify deficiencies and schedule repairs, Updated tenant and unit information to keep current in housing database, Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Ordering Manager/Dental Assistant Manager

Platinum Dental Care
05.2015 - 03.2017
  • Prepared and process requisitions and purchase orders for supplies and equipment for multiple locations.
  • Represent company in negotiating contracts and formulating policies with suppliers, Control purchasing departments budgets.
  • Prepare bids/quotes requiring approval, Administer online purchasing systems, estimate quantity and cost of merchandise required for New Doctor start, Interview and hire Dental staff.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw Dental Assistant staff training, Presented training information via role playing, simulations and team exercises, Conducted evaluations of training courses to uncover areas in need of improvement, Created effective training course objectives, course content and all materials.

Manager/Sales

Lia Sophia Jewelry
04.2011 - 01.2015
  • Maintained professional network of potential clients and business opportunities.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Formalized sales process to enhance operations and promote acquisition of new customers, Researched and capitalized on emerging opportunities to build business and expand customer base,.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability

Education

High School Diploma -

West Jordan High School
West Jordan, UT
06.1996

Skills

  • Hospitality services
  • Chairside assistance
  • Office Management
  • Listening skills
  • Communication skills
  • Computer literacy
  • Administrative Support
  • Policy Development
  • Supply Management
  • Customer Service

Certification

  • Dental Assistant Certificate, Penn Foster, 06/2009
  • CPR certified
  • Phlebotomy Certificate, Utah school of phlebotomy, 12/2021
  • Certified IV Technician 10/2022

Timeline

Office Manager/Medical Assistant

Holman Health
08.2021 - Current

Owner/Operator

Peeks Property Management
02.2019 - Current

Office Manager/Property Management

PMA/St. Johns Property Management
03.2017 - 02.2019

Ordering Manager/Dental Assistant Manager

Platinum Dental Care
05.2015 - 03.2017

Manager/Sales

Lia Sophia Jewelry
04.2011 - 01.2015

High School Diploma -

West Jordan High School

Similar Profiles

CREATE PROFILE
Kerri Jackson