Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

KERRI JOHNSON

HENDERSON,UNITED STATES

Summary

Dynamic Area Manager with a proven track record of delivering exceptional operational improvements. Highly skilled in developing and implementing strategic initiatives that enhance employee retention and engagement, while driving significant increases in property performance across a diverse portfolio of locations. Committed to fostering a culture of excellence and collaboration that empowers teams to achieve outstanding results.

Overview

14
14
years of professional experience

Work History

AREA MANAGER

Towne Storage Management Co.
Las Vegas, Nevada
01.2020 - Current
  • Manage 13 properties across three states, optimizing operations, and minimizing vacancies. Direct district operations for these properties, overseeing staff management, conducting property inspections, and implementing strategic planning to maximize rental income.
  • Enhance employee retention through strategic hiring and effective management.
  • Negotiate leases to boost rental income while ensuring tenant satisfaction.
  • Implement cost-saving measures to achieve substantial reductions in expenses.
  • Conduct market analysis to align pricing strategies with local trends.
  • Conduct market research to improve pricing strategies, while managing budgets, financial records, and implementing cost-saving measures to reduce operating expenses.
  • Coordinate with contractors and vendors for repairs and renovations, ensuring projects stay within budget, while maintaining property quality and safety standards.
  • Drive property performance through strategic lease negotiations, proactive maintenance, and responsive tenant management, resulting in improved occupancy rates.
  • Develop and implement innovative property management strategies, adapting to market trends, and leveraging energy-efficient upgrades to enhance property value.

GENERAL MANAGER

Bruegger's Bagels
Boston, MA
01.2019 - 08.2019
  • Managed daily operations and staff, enhancing productivity and customer satisfaction.
  • Optimized inventory and sales, achieving measurable improvements in profitability.
  • Led a team of 20+, fostering skill development and ensuring compliance with safety standards.
  • Implemented data-driven scheduling strategies, aligning staffing with demand fluctuations to maximize productivity and control labor costs.
  • Mentored and developed staff through targeted training programs, fostering a culture of continuous improvement and exceptional customer service.
  • Streamlined operational processes, resulting in significant cost reductions and improved overall performance metrics.

DISTRICT MANAGER

Marylou's Coffee
Hingham, MA
12.2011 - 12.2018
  • Led district inventory control, enhancing stock accuracy and reducing shortages.
  • Trained and mentored new managers, fostering leadership growth and operational excellence.
  • Implemented cost-saving initiatives, optimizing staffing, and vendor agreements.
  • Resolved customer issues swiftly, maintaining high satisfaction, and loyalty.
  • Standardized procedures across stores boost efficiency and consistency.
  • Optimized inventory management across stores significantly reduced waste, improved stock availability, and ensured that quality standards were maintained.
  • Mentored and trained store managers, enhancing leadership skills, and ensuring consistent implementation of company procedures and best practices.

Education

DIPLOMA - CULINARY ARTS

Southeastern Regional Tech. High School
Easton, MA

Skills

  • Scheduling and inventory management
  • Payroll and budgeting
  • Operations optimization
  • P&L oversight
  • Microsoft Office proficiency
  • Sales and market analysis
  • Customer relationship management
  • Project coordination and management
  • Strategic planning and problem solving
  • Effective communication skills
  • Leadership development and training
  • Data-driven decision making
  • Staff management and performance oversight
  • Vendor and territory management
  • Process improvement initiatives
  • Quality assurance practices

Hobbies and Interests

  • Walking my dogs
  • Going to movies
  • Comedy shows
  • Dinner out
  • Spending time with family

References

References available upon request.

Timeline

AREA MANAGER

Towne Storage Management Co.
01.2020 - Current

GENERAL MANAGER

Bruegger's Bagels
01.2019 - 08.2019

DISTRICT MANAGER

Marylou's Coffee
12.2011 - 12.2018

DIPLOMA - CULINARY ARTS

Southeastern Regional Tech. High School

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