Kerri Lanier
Peer Mentor Supervisor
Wilmington,North Carolina
Summary
Dynamic leader with proven success in enhancing team performance and individual growth at The Healing Place of New Hanover County. Skilled in crisis intervention strategies and effective communication, I excel in fostering academic support and emotional resilience. Demonstrated ability to improve program outcomes by implementing strategic mentoring and support initiatives.
Overview
24
24
years of professional experience
Work History
Peer Mentor Supervisor
The Healing Place of New Hanover County
04.2024 - Current
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Enhanced peer understanding by providing one-on-one mentoring and support.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.
- Established trust and rapport with mentees by maintaining confidentiality regarding sensitive information during mentoring sessions.
- Collaborated with faculty and staff to identify areas where peer mentors could provide additional support.
- Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
- Implemented strategies to help mentees manage stress and difficult emotions.
- Supported student success by reviewing assignments, offering feedback, and assisting in goal setting.
- Assisted mentee in getting acclimated to new position or responsibilities with consistent coaching and assisting with task prioritization.
- Assisted in the development of workshops and seminars related to academic success, personal growth, and career readiness.
- Assessed students' knowledge, comprehension, and study habits to track progress and set realistic goals.
- Encouraged positive study habits and time management strategies, leading to better academic performance for mentees.
Assistant Store Manager
Advance Auto Parts
03.2016 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Deputy Sheriff
Brunswick County Sheriff's Office
07.2000 - 07.2014
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Provided security at various community events, ensuring a safe environment for attendees.
- Observed jail and inmate activity to maintain order and safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Improved community safety by conducting routine patrols and responding to emergency calls promptly.
- Conducted thorough investigations that led to the successful prosecution of numerous offenders.
- Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
- Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
- Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
- Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Contributed to department initiatives focused on improving policies, procedures, equipment usage, or overall performance standards within the organization.
- Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
- Conducted surveillance operations, gathering intelligence that led to disruption of illegal activities.
- Administered first aid and emergency assistance at accident scenes, saving lives and stabilizing victims until medical teams arrived.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
- Conducted detailed interviews with victims, witnesses, and suspects, gathering crucial information for case investigations.
- Negotiated peaceful resolutions during conflict situations, minimizing need for force and reducing community tensions.
- Managed evidence collection and preservation, contributing to high integrity of investigative processes.
- Enforced traffic laws, contributing to noticeable decrease in traffic violations and accidents in jurisdiction.
- Led team during emergency responses, ensuring swift action to protect lives and property.
- Participated in high-risk arrest warrants, ensuring apprehension of dangerous individuals while minimizing collateral risks.
- Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
- Enhanced team morale and cohesion through effective leadership and communication, leading to improved department performance.
- Enhanced community safety by conducting routine patrols in high-risk areas.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
- Investigated numerous cases, leading to successful resolution of various criminal activities.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored traffic violations, issuing citations as necessary.
- Checked vehicle equipment for proper functioning prior to use.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Handled citation and traffic violation paperwork.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
- Trained other officers in firearms and self-defense tactics.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Assisted in special investigations and crime prevention programs.
Education
No Degree - Basic Law Enforcement
Brunswick Community College
Supply, NC05.2000
Skills
- Active Learning
- Self-awareness
- Empathy Development
- Academic Support
- Counseling
- Feedback Delivery
- Problem-Solving
- Peer Counseling
- Conflict Management
- Emotional Support
- Attention to Detail
- Critical Thinking
- Conflict Mediation
- Suicide Prevention
- Decision-Making
- Crisis intervention strategies
- Student Support
- Self-Help Education
- Abuse Identification
- Alcohol and substance abuse
- Class Schedule Preparation
- Staff Supervision
- Individual Counseling
- Employer Relations
- Student Registration
- Alcohol and Drug Prevention Programs
- Student Records Management
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Relationship Building
- Team building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
Accomplishments
- Supervised team of 4 staff members.
- Very 1st female Peer Mentor Supervisor in the Mens Peer Mentor Office at THPNC.
Timeline
Peer Mentor Supervisor
The Healing Place of New Hanover County
04.2024 - Current
Assistant Store Manager
Advance Auto Parts
03.2016 - 04.2023
Deputy Sheriff
Brunswick County Sheriff's Office
07.2000 - 07.2014
No Degree - Basic Law Enforcement
Brunswick Community College
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