Kerri Mccormick
Morgantown,WV
Summary
Well-coordinated in handling diverse office tasks while leading administrated teams to meet demanding performance targets. Good budget management, payroll, administrations, and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Cost Analyst
Costal Well Services
MT Morris, PA
08.2023 - Current
- Analyzed cost data and identified areas for cost savings opportunities.
- Prepared reports that highlighted variances between actual and expected costs.
- Conducted research into new methods of cost reduction, such as outsourcing services or products.
- Performed detailed analysis of customer contracts and negotiated terms for improved profitability.
- Conducted comprehensive reviews of invoices, bills, and other documents related to expenditures.
- Maintained an up-to-date database of current market prices for goods and services.
- Generated monthly reports highlighting key findings from cost analyses conducted by the team.
- Assisted management with important cost and benefit decisions.
- Tracked changing labor and supply costs and prepared periodic cost reconciliation reports.
- Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
Sr. Sales Associate
United Bank
06.2022 - 06.2023
- Developed and implemented strategies to increase sales volume.
- Generated reports detailing weekly, monthly, and quarterly sales performance metrics.
- Performed regular follow-up with existing clients to ensure satisfaction levels are maintained.
- Resolved customer complaints in a professional manner.
- Entered and updated customer information in system using customer relationship management tools to keep information current.
Office Manager
Ultra Body Repair
Bruceton Mills, USA
06.2016 - 10.2019
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
Customer Service Representative
US Cellular
11.2009 - 02.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Associate of Applied Business - Medical Office Administration
West Virginia University
Morgantown, WV02.2020
DIAPLOMA - General degree
Preston High school
kingwood, WV05.1998
Skills
- Forecasting
- Microsoft Excel
- Labor cost estimation
- Quick Books
- Vendor Management
- Critical Thinking
- Multitasking
- Resource Management
- Time management abilities
- Product Knowledge
- Reliability
- Prepare documentation
References
References available upon request.
Timeline
Cost Analyst
Costal Well Services
08.2023 - Current
Sr. Sales Associate
United Bank
06.2022 - 06.2023
Office Manager
Ultra Body Repair
06.2016 - 10.2019
Customer Service Representative
US Cellular
11.2009 - 02.2016
Associate of Applied Business - Medical Office Administration
West Virginia University
DIAPLOMA - General degree
Preston High school
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