Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KERRI METTS

Lancaster,OH

Summary

Registered Nurse with 8+ years of experience coordinating complex care, improving healthcare workflows, and collaborating across multidisciplinary teams. Proven success working remotely with providers, patients, and stakeholders to improve outcomes, streamline processes, and train staff. Seeking to leverage clinical expertise and leadership skills in a Remote Healthcare Project Manager role.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Registered Nurse Case Manager

Quantum Health
08.2023 - Current
  • Identified high-risk members for case and chronic condition management using evidence-based screening criteria
  • Applied nursing process to coordinate integrated healthcare services across providers and care teams
  • Educated members and providers to navigate healthcare systems and treatment plans
  • Collaborated across interdisciplinary teams to resolve care barriers and improve outcomes
  • Built strong rapport through responsive communication and collaborative problem solving
  • Assisted in onboarding and training new hires in remote case management workflows
  • Contributed to workflow improvements and care coordination initiatives

Funeral Director & Embalmer (Part-Time)

Roberts Funeral Home
01.2011 - Current
  • Managed operations, scheduling, compliance documentation, and community outreach
  • Led events serving 100+ families annually, strengthening leadership and organizational skills

NICU Staff RN

Mount Carmel East Hospital
01.2013 - 01.2017
  • Provided critical care to high-risk neonates
  • Coordinated multidisciplinary treatment plans and family education
  • Supported discharge planning for complex medical needs

BMT Staff RN

The James Cancer Hospital and Solove Research Institute
01.2009 - 01.2010
  • Managed oncology patients receiving chemotherapy and stem-cell transplant care
  • Coordinated interdisciplinary care plans and patient education

Intermediate Telemetry RN

UCLA Medical Center
01.2007 - 01.2009
  • Delivered cardiac and medical-surgical nursing care
  • Provided monitoring, education, and discharge planning

Education

Associate of Science - Nursing

San Diego City College

Bachelor of Science -

Cincinnati College of Mortuary Science

Skills

  • Healthcare Project Coordination
  • Remote Team Collaboration
  • Case & Chronic Care Management
  • Workflow & Process Improvement
  • Quality & Outcome Tracking
  • Staff Training & Onboarding
  • Patient Navigation
  • Interdisciplinary Communication
  • EHR Documentation
  • Data-Driven Planning

Certification

Registered Nurse, Ohio, Active

Timeline

Registered Nurse Case Manager

Quantum Health
08.2023 - Current

NICU Staff RN

Mount Carmel East Hospital
01.2013 - 01.2017

Funeral Director & Embalmer (Part-Time)

Roberts Funeral Home
01.2011 - Current

BMT Staff RN

The James Cancer Hospital and Solove Research Institute
01.2009 - 01.2010

Intermediate Telemetry RN

UCLA Medical Center
01.2007 - 01.2009

Associate of Science - Nursing

San Diego City College

Bachelor of Science -

Cincinnati College of Mortuary Science
KERRI METTS