Kerri Mitchell
Mount Olive,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience working with computers and working in a fast-paced environment with strong organizational skills. Passionate about customer service, trustworthy, and committed to superior service.
Overview
21
21
years of professional experience
Work History
Bookkeeper
First National Bank Of Litchfield
04.2014 - Current
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Answering phones, balancing accounts, correcting un-posted transactions, approving customers for online banking, and processing end of day files.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Customer Service Representative
Bank & Trust
08.2007 - 03.2014
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Balancing atm, cashier checks, money orders, and there monthly ledgers.
Office Manager
Evergreen Place (Supportive Living Facility)
09.2004 - 09.2007
- Meeting with management monthly and going over the accounts payable bills to be coded and payed.
- Maintained physical filing systems, answering phones.
- New employee orientation paper work and tours of the facility.
- Train new personnel regarding company operations, policies and services regarding new employee orientation.
Education
Associate of Arts -
LLCC
Springfield, IL06.1999
Skills
- Financial Statements Expertise
- Customer Relations
- Cash Flow and Reconciliation
- Personal Bookkeeping
- Transaction Entry
- Bill Payment and Recordkeeping
- Accounts Payable Management
- General Ledger Updates
- Statement Issuing
References:
Karla Smith-Regional Director
Operations Assisted & Supportive Living at Evergreen Senior Living
ksmith@heriageofcare.com
217-313-4319
April Schette-Wilson
Administrative Compensation Analyst/Employee
awilson7473@icloud.com
217-710-3827
Sally McCoy- Housekeeping
Bank & Trust / State Farm
Sallyhoma@hotmail.com
217-556-7503
Timeline
Bookkeeper
First National Bank Of Litchfield
04.2014 - Current
Customer Service Representative
Bank & Trust
08.2007 - 03.2014
Office Manager
Evergreen Place (Supportive Living Facility)
09.2004 - 09.2007
Associate of Arts -
LLCC