Kerri Paxton
Lincoln City,OR
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Appropriate use of secure confidential data and dissemination of information to officers.
Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Lincoln City Police Department
10.2017 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Efficiently recorded and tracked emergency requests using computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Trained, evaluated and prepared new hires for full duty as a Communications Training Officer.
Medical Referral and Authorization Specialist
Samaritan Health Services
11.2015 - 10.2017
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Facilitated specialist visits through efficient referral processing and complete document preparation.
Medical Scribe
Samaritan Health Services
09.2014 - 11.2015
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Medical Office Manager
Dr Bruce Riger
11.2012 - 06.2014
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Education
Accounting
Yakima Valley Community College
Yakima, WASkills
- Works Well Under Pressure
- Active Listening
- Critical Thinking
- Computer Skills
- Decision-Making
- Typing Speed
- Information Gathering
Certification
- CTO - Communications Training Officer
- EMD - Emergency Medical Dispatch
- PST - Public Safety Telecommunicator Basic and Intermediate
Timeline
911 Dispatcher
Lincoln City Police Department
10.2017 - Current
Medical Referral and Authorization Specialist
Samaritan Health Services
11.2015 - 10.2017
Medical Scribe
Samaritan Health Services
09.2014 - 11.2015
Medical Office Manager
Dr Bruce Riger
11.2012 - 06.2014
Accounting
Yakima Valley Community College
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