Kerri Schmidt
Cleveland,TX
Summary
Experienced Medical Records versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach.
Overview
11
11
years of professional experience
Work History
Medical Records Specialist
Veterans Admin.-Maximus Corp
11.2021 - Current
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Input data into computer programs and filing systems.
- Ensured smooth operations within the department by managing a team of medical records technicians and providing ongoing training and support.
- Kept accurate log of requests for medical information and records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Reviewed recordkeeping procedures for patients and doctors.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained accuracy, completeness, and security for medical records and health information.
- Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data.
- Supported medical staff by providing organized and accurate medical records.
- Processed and tracked requests for medical records from external organizations.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Reviewed charts and flagged incomplete or inaccurate information.
- Verified accuracy of patient information in medical records.
- Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
- Assisted in preparation of medical reports for external parties.
- Researched and resolved medical record discrepancies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
Caterer/Waitstaff Manager
Italian Maid Cafe
03.2013 - 10.2021
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Assisted with menu development and planning.
- Oversaw catering orders to verify accuracy and completeness.
- Maintained flexible work schedule to meet event needs.
- Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
- Tested recipes before inclusion in catering menu to verify accuracy of ingredients and preparation methods.
- Developed close relationships with suppliers to source best ingredients.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
- Sourced food ingredients from local markets and food suppliers to acquire items needed for food preparation.
Showtime{food Demo}-Greeter/Security During Covid
H E B
02.2019 - 08.2021
- Quickly resolved guest issues or complaints, demonstrating excellent problem-solving skills and professionalism.
- Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
- Kept up-to-date on current promotions and upcoming events in order to accurately inform customers about sales opportunities.
- Recommended products and services to customers based on personalized needs.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Played an integral role in upselling products or services when applicable by informing customers about ongoing promotions and offers.
- Supported event planning and execution by greeting attendees, verifying tickets, and assisting with seating arrangements.
- Processed cash, credit and debit transactions accurately, limiting discrepancies.
- Contributed to team efforts in achieving daily customer satisfaction targets through consistent performance as a greeter.
- Maintained clean, organized environments for presentable front-of-house areas.
- Created accurate customer profiles to facilitate future purchases.
- Reviewed tickets for authenticity and applicability to particular event.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Coordinated with other staff members to ensure proper coverage of entrances during breaks or shift changes.
- Fielded customer complaints and notified managers.
- Retained knowledge of promotions, products and services for informative customer advice.
- Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Education
Associate of Science - Medical Insurance Billing And Coding
Parks College
Thornton, CO05.2006
Associate of Science - Medical Assistant
Parks College
Thornton, CO05.2004
Master of Arts - ART
International Correspondence School
Scranton, PA06.1992
High School Diploma -
Amityville Memorial High School
Amityville, NY06.1982
Skills
- Information Verification
- Written and verbal communication
- Scheduling appointments
- Medical Records Destruction
- Medical Terminology
- Information Analysis
- Medical Records Auditing
- HIPAA Regulations
- Compliance Verification
- Records pulling
- Records Organization
- Medical office administration
- Medical Records Filing
- Medical Office Procedures
- Patient Medical Records Maintenance
- Insurance Billing
- Clerical Functions
- Medical Records Management
- Customer Service
- Payment Collection
- Medical Records Maintenance
- Health Information Systems
- HIPAA Compliance
- Electronic Health Record Applications
- Medical Recordkeeping
- Records Maintenance
- Medical History Recording
Additional Information
I am Very Dependable, Fast Learner, and always willing to learn more. Would Love to continue learning all I can ." I have touched countless lives and made someone's path in life a little easier, and for that I am at peace."
Timeline
Medical Records Specialist
Veterans Admin.-Maximus Corp
11.2021 - Current
Showtime{food Demo}-Greeter/Security During Covid
H E B
02.2019 - 08.2021
Caterer/Waitstaff Manager
Italian Maid Cafe
03.2013 - 10.2021
Associate of Science - Medical Insurance Billing And Coding
Parks College
Associate of Science - Medical Assistant
Parks College
Master of Arts - ART
International Correspondence School
High School Diploma -
Amityville Memorial High School
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