Summary
Overview
Work History
Education
Skills
Timeline
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Kerri Schrater

Guthrie,OK

Summary

Organized Business Manager with 16 years of experience in developing and implementing strategies to improve teams and drive growth. Passionate for delivering exceptional customer relations with extensive knowledge in team collaboration. Proven leader ready to contribute to a dynamic team and assist companies to long-term success.

Overview

16
16
years of professional experience

Work History

Multi Boutique Team Leader and District Trainer

Francesca's
07.2017 - Current
  • Successfully managed multiple boutiques simultaneously during District expansion efforts while maintaining high levels of performance across all locations.
  • Oversaw day-to-day operations including staffing schedules, inventory control, merchandising displays, customer relations, and employee onboarding.
  • Established clear performance metrics and KPIs that helped monitor progress towards achieving set goals while also identifying potential areas for improvement.
  • Recruited and retained top talent, focus on rewarding/redirecting in the moment, completing timely performance evaluations, providing positive feedback, and modeling brand behaviors with supportive tools.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements..
  • Achieved consistent sales growth across multiple locations through proactive team leadership, brand standards, and effective marketing initiatives.
  • Coordinated special events and brand collaborations, increasing store visibility within the local community.
  • Promoted a culture of continuous learning within the boutique environment and District by regularly updating training materials, facilitating workshops on industry trends, and onboarding / training new Store Leaders.
  • Collaborated with other boutique leaders across the region for best practice sharing, driving overall improvements within our location''s performance metrics.
  • Successfully opened new store locations, coordinating hiring, staff training, merchandising setup, and grand opening events.


Store Leader

Dressbarn
11.2008 - 06.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles, while optimizing staff performance through regular evaluations, coaching sessions, and goal-setting initiatives in a results-driven culture..
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Increased overall store productivity with effective scheduling, task delegation, inventory control, and resource allocation.
  • Worked to meet or exceed goals for credit card applications, special donations and specific product promotions.
  • Conducted weekly walkthrough with store leadership teams to assess areas for improvement in presentation standards and provide constructive feedback for continuous enhancement of the store environment.
  • Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
  • Delivered dynamic presentations to facilitate learning and retention among the District, while enhancing trainee engagement through interactive workshops and hands-on activities.

Education

Associate of Science - General Studies

Northern Oklahoma College
Tonkawa, OK

Skills

  • Leadership Development
  • Business Planning
  • Problem Resolution
  • Customer Relationship Management
  • Teamwork and Collaboration
  • Onboarding, Orientation, Training, and Ongoing Development
  • Inventory Management
  • Payroll Platforms: Workday and ADP
  • MS Office

Timeline

Multi Boutique Team Leader and District Trainer

Francesca's
07.2017 - Current

Store Leader

Dressbarn
11.2008 - 06.2017

Associate of Science - General Studies

Northern Oklahoma College

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Kerri Schrater