Kerri Shaw
Project & Change Management
Fayetteville,AR
Summary
Transformational program leader with 25+ years driving cross-functional initiatives across education and healthcare. Known for diagnosing systems, building coalitions, and executing change that improves quality, compliance, and stakeholder experience. Highly skilled and successful at converting high-emotion conflict into collaboration. Delivers scalable training and embeds continuous improvement and shared leadership. Targeting Organizational Development, Change Management, Learning Design, and Process Improvement roles with autonomy, ownership, and measurable impact.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
Work History
Organizational Development & Learning Consultant
Independent Practice
10.2024 - Current
- Provide consulting and design support in organizational development, process improvement, and
neuroinclusive learning systems - Specialize in translating complex challenges into clear, sustainable workflows that improve
communication, collaboration, and team performance - Develop tools and frameworks that enhance executive functioning, productivity, and engagement for
diverse learners and professionals - Impact: Early collaborations have demonstrated improved clarity, workflow adoption, and team
engagement within pilot programs, decreased client complaints by 25%
Speech-Language Pathologist
Bentonville School District
08.2022 - Current
- Designed & led speech therapy Professional Growth Plans & Learning Communities, piloted AI-
enabled workflows/templates that reduced clerical time and improved documentation quality - Managed a caseload of 45 students with full accountability for evaluations, annual reviews, and due-
process compliance, meeting 100% of state and federal IDEA timelines while coordinating multidisciplinary input from stakeholders - De-escalated high-emotion stakeholder interactions; rebuilt trust and improved satisfaction
- Impact: Accelerated adoption of efficient practices, improved stakeholder engagement and meeting
outcomes, 100% compliance findings across annual audits and consistent recognition for timely
service delivery and family satisfaction
Medical SLP, System Trainer
St. Mary’s Regional Medical Center
09.2020 - 05.2022
- Directed cross-functional teams to implement hospital-wide International Dysphagia Diet Standardization Initiative and oral care protocols, securing executive buy-in, training 200+ staff, and embedding workflows that improved compliance, safety, and ROI
- Impact: Increased compliance, reduced care variability, and improved patient safety; sustained adoption via enablement
Speech Language Pathologist & RTI Program Chair
Russellville School District
08.2004 - 08.2020
- Designed, piloted, and scaled district's first RtI program
Tracked KPIs/ROI and presented outcomes to district/state stakeholders, published in professional
text, invited as special speaker to the Arkansas Department of Education - Oversaw a 45-student service portfolio, streamlining testing schedules, data tracking, and
documentation to ensure on-time completion of all evaluations and reviews in accordance with
Arkansas and federal due-process mandates - Impact: Established durable, data-driven model referenced by surrounding state districts, achieved
100% compliance with IDEA and state timelines while enhancing efficiency, communication, and
documentation accuracy across multidisciplinary teams
Education
Master of Science - Communication Disorders
University of Central Arkansas
Conway, AR 08.1993 - 05.2000
Skills
- Change/Program Management
- Organizational Development
- L&D Design & Facilitation
- Stakeholder Engagement
- Executive Communication
- Process Improvement
- Compliance Operations
- KPI/ROI Reporting
- Conflict De-Escalation
- Trust Building
- Microsoft 365
- Google Workspace
- AI Tools
Timeline
Organizational Development & Learning Consultant
Independent Practice
10.2024 - Current
Speech-Language Pathologist
Bentonville School District
08.2022 - Current
Medical SLP, System Trainer
St. Mary’s Regional Medical Center
09.2020 - 05.2022
Speech Language Pathologist & RTI Program Chair
Russellville School District
08.2004 - 08.2020
Master of Science - Communication Disorders
University of Central Arkansas
08.1993 - 05.2000
TARGET TITLE
Organizational Development | Change Management | Corporate Training | Program/Project Management
Certifications
- Lean Six Sigma Yellow Belt, Green in Process
- Project Management Professional (in progress)
- LinkedIn Professional Certificate in Change Management
- Crisis Prevention Intervention
- Professional Crisis Management
- Conscious Discipline
- Clinical Service Provision in Adults with ADHD
SELECTED IMPACT
- System standardization: Directed hospital-wide IDDSI rollout; trained 200+ staff; embedded audits/workflows that improved compliance and reduced care variability
- Program design at scale: Built and chaired district RtI program that was adopted as a state reference model; published outcomes; hosted AR/MO site visits, initiated
- Training at scale: Designed and delivered multi-audience training (nurses, therapists, teachers, families) with high satisfaction and measurable behavior change
- Change leadership: Secured executive sponsorship via ROI storytelling; reframed conflict into solutions across resistant stakeholder groups