Kerri S Ivey, MSN, RN
Laurel,MS
Summary
Knowledgeable healthcare expert with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Overview
20
20
years of professional experience
5
5
Certification
Work History
Ambulatory Clinical Informatics Analyst, RN
South Central Regional Medical Center
02.2019 - 10.2024
- Reduced medical errors by designing and implementing user-friendly clinical software interfaces.
- Managed complex databases containing critical healthcare information, ensuring high levels of data integrity at all times.
- Provided ongoing technical support to clinicians using informatics tools, resolving issues quickly to minimize disruptions in patient care delivery.
- Assisted with regulatory compliance efforts, maintaining up-to-date knowledge of industry standards and best practices.
- Collaborated with interdisciplinary teams to develop evidence-based practices for improved clinical outcomes.
- Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
- Provided guidance for cross-departmental clinical improvements.
- Led, facilitated, and attended focus groups and meetings to strategize workflow issues.
- Served as liaison between end-users and health IT team.
- Applied medical subject matter knowledge to improve IT systems and functions.
- Conducted comprehensive data analyses to identify trends and areas for improvement in patient care delivery.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Ran quality metrics reports to maintain high standards of virtual care.
- Researched and validated clinical data.
- Incorporated quality improvement and safety-enhancing methodologies and tools to improve workflow processes,
- Operated computer-based systems to retrieve and store information and records.
- Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
- Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
- Implemented healthcare systems for patient status monitoring, quality tracking and home care management.
- Evaluated and optimized clinical software, applying established and end-user feedback.
- Collaborated with stakeholders to drive communication and coordination of health informatics activities and promote accountability.
- Developed custom reports to monitor key performance indicators, driving continuous improvements in care delivery processes.
- Optimized data accuracy, ensuring timely and accurate documentation of patient records.
- Championed a culture of continuous improvement by staying abreast with emerging trends and best practices in the field of clinical informatics.
- Served as a liaison between IT department and healthcare providers, ensuring smooth integration of technology into daily practice routines without hindering productivity or compromising patient confidentiality.
- Developed user-friendly dashboards that allowed healthcare professionals to easily track key performance indicators and make informed decisions about patient care.
- Participated in industry conferences to stay abreast of emerging trends in clinical informatics, applying new knowledge to drive continuous improvement within the organization.
- Supported nursing staff in adopting evidence-based practices through the design of user-friendly digital resources available at point-of-care locations.
- Helped maintain software applications and databases for 25 ambulatory clinics.
- Worked with Cerner/Oracle regulatory assistant to develop and maintain quality documentation crosswalk and ECQM validation errors
- Developed workflows to meet CMS and commercial/industry standards for documentation and quality
- Developed, evaluated and maintained all aspects of EMR quality reports and quality reporting.
- Executed web-interface and ECQM quality reporting
- Developed and maintained training tools, including user manuals and standard operating procedures, in conjunction with other quality staff
- Performed regular system upgrades, quality control checks, and equipment maintenance to improve productivity and efficiency.
Director, Accountable Care Organization, Population Health & Ambulatory Quality
South Central Regional Medical Center
10.2018 - 10.2024
- Led the development and implementation of ACO and population health initiatives to improve health outcomes, enhance patient care, and reduce healthcare costs
- Created and executed strategies to achieve quality improvement goals, meet value-based care requirements, and optimize financial performance for ACO and population health programs.
- Collaborated with executive leadership and medical staff to develop and align population health strategies with the organization's long-term objectives, including risk-based contracting and payer partnerships.
- Identified opportunities for innovation and program expansion within the ACO and population health arenas.
- Provide leadership, overall vision and direction for all aspects of ACO, Population Health & Ambulatory Quality for multi-specialty healthcare system
- Developed, implemented and supported quality improvement initiatives to deliver the highest quality of patient care in ambulatory clinic settings, resulting in exceptional performance positive readjustments of all Medicare Part B claims for performance years 2018-2022
- Developed, implemented and supported accountable care and population health initiatives across multiple primary care and multi-specialty clinics including annual wellness visits, chronic care management and transitional care management resulting in shared savings for PY2019-2022
- Developed, implemented and maintain Transitional Care Management program with >3% year over year increase in post-hospital visits
- Developed, implemented and maintained provider quality-based non-productivity incentive plan
- Developed, implemented and maintained patient satisfaction tracking through Clinician & Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS)
- Implemented and maintained HEDIS quality program KPIs with multiple Medicare Advantage plans
- Developed, implemented and maintained Chronic Care Management program, received the Highest Chronic Care Management Rate Award in 2019 through Caravan Health ACO
- Developed, implemented and supported quality cross-walks between EMR and ambulatory clinics to improve safety and clinical operations for patients
- Participated in and led readmission reduction initiatives
- Collaborated with coding and clinical documentation improvement department to improve HCC coding and documentation
- Collected, analyzed and interpreted data for governmental reporting, process improvement, and decision support using statistical analysis tools, database systems, and data visualization tools to present data and findings effectively
- Effectively managed the interpretation and analysis of healthcare data, using it to make strategic recommendations to improve patient care
- Developed and maintained reports and dashboards for tracking quality data and key performance indicators for ACO and Medicare Advantage P4Q contracts
- Conducted high-level research and statistical analysis to solve complex healthcare-related problems and present data-driven insights to the management team
- Performed regular audits on healthcare data, ensuring the integrity, accuracy, and consistency of stored information
- Conducted training sessions to educate healthcare personnel on data interpretation, fostering a more data-driven culture within the organization
- Collaborated with team members to perform cross–organizational internal audits
- Developed, disseminated and maintained COVID-19 operational guidelines for all ambulatory clinics for 2020 through 2021
- Assisted with development and management of COVID-19 Monoclonal Antibody Treatment Center, COVID-19 Immunization Clinic and COVID-19 Testing Facility
- Member of Jones County Junior College COVID-19 response team assisting with developing guidelines and back-to-school testing, isolation and infection control protocols
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Assisted in recruiting, hiring and training of team members.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Interim Director of Correctional Facility Healthcare
South Central Regional Medical Center
12.2022 - 06.2023
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Assisted in recruiting, hiring and training of team members.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Managed healthcare services for correctional facility
Acute Care Management & Population Health Nurse
South Central Regional Medical Center
05.2016 - 10.2018
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Educated family members and caregivers on patient care instructions.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Registered Nurse, Lead Allergy Testing Specialist, Clinical Safety Educator, HIPAA and OSHA Compliance Director
ENT Surgical Clinic of South Central Mississippi
03.2013 - 05.2016
- Recorded details regarding therapies to keep patient charts updated.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
RN, Intensive Care Unit
South Central Regional Medical Center
01.2012 - 03.2013
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post-hospitalization.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
Nurse Technician OB, Pediatrics and Labor & Delivery
South Central Regional Medical Center
01.2010 - 01.2012
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Maintained patient stability by checking vital signs and weight.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
Medical Language and Transcription Specialist
VanBelkum Technologies
02.2005 - 01.2008
- Remote medical language specialist/transcriptionist for hospitals, medical clinics, mental healthcare facilities and cancer treatment centers in Grand Rapids, Michigan
- Software programs included DocQScribe, Microsoft Word, WordPerfect and VirtualMeet
Education
Ph.D. - Population Health Science
University of Mississippi Medical Center
Jackson, MS12.2026
Master of Science - Nursing Education
William Carey University
Hattiesburg, MS08.2014
Bachelor of Science - Nursing
William Carey University
Hattiesburg, MS2013
Associate of Science - Nursing
Jones College
Ellisville, MS2011
Skills
- Clinical Workflow Optimization
- Data Analysis Expertise
- Interoperability Standards Understanding
- Regulatory Requirements Knowledge
- Clinical process knowledge
- Quality Improvement & Assurance
- Clinical process expertise
- Regulatory compliance expertise
- Team leadership abilities
- Program performance analysis
- Teamwork, Collaboration & Leadership
- Detail Oriented & Professionalism
- Organizational Skills
- Clinical Documentation
- Risk Assessment
- Professionalism
- Strategic Planning
- Time management abilities
- Continuous Improvement
- Data & Workflow Analysis
Certification
- Certified Professional of Healthcare Quality, NAHQ, 2018 August
- Care Management Certified, 2018 November
- Lean Healthcare Certified, MSN, 2018 February
- Certified Healthcare Risk Auditor, AHCAE, 2019 May
- Registered Nurse, Mississippi, January 2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- National Association of Healthcare Quality
- Mississippi College of Healthcare Executives
- Interdisciplinary Association for Population Health Science
- Mississippi Hospital Association Health Equity Collaborative
- American College of Healthcare Executives
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany Culture401k matchPaid sick leavePaid time offFlexible work hoursWork from home optionStock Options / Equity / Profit SharingTimeline
Interim Director of Correctional Facility Healthcare
South Central Regional Medical Center
12.2022 - 06.2023
Ambulatory Clinical Informatics Analyst, RN
South Central Regional Medical Center
02.2019 - 10.2024
Director, Accountable Care Organization, Population Health & Ambulatory Quality
South Central Regional Medical Center
10.2018 - 10.2024
Acute Care Management & Population Health Nurse
South Central Regional Medical Center
05.2016 - 10.2018
Registered Nurse, Lead Allergy Testing Specialist, Clinical Safety Educator, HIPAA and OSHA Compliance Director
ENT Surgical Clinic of South Central Mississippi
03.2013 - 05.2016
RN, Intensive Care Unit
South Central Regional Medical Center
01.2012 - 03.2013
Nurse Technician OB, Pediatrics and Labor & Delivery
South Central Regional Medical Center
01.2010 - 01.2012
Medical Language and Transcription Specialist
VanBelkum Technologies
02.2005 - 01.2008
- Certified Professional of Healthcare Quality, NAHQ, 2018 August
- Care Management Certified, 2018 November
- Lean Healthcare Certified, MSN, 2018 February
- Certified Healthcare Risk Auditor, AHCAE, 2019 May
- Registered Nurse, Mississippi, January 2012
Ph.D. - Population Health Science
University of Mississippi Medical Center
Master of Science - Nursing Education
William Carey University
Bachelor of Science - Nursing
William Carey University
Associate of Science - Nursing
Jones College
Similar Profiles
Hope MorganHope Morgan
Human Resources Manager at South Central Regional Medical CenterHuman Resources Manager at South Central Regional Medical Center
Brianna GrayBrianna Gray
RN Tech at South Central Regional Medical CenterRN Tech at South Central Regional Medical Center
Anniston ReynoldsAnniston Reynolds
Pharmacy Technician at South Central Regional Medical CenterPharmacy Technician at South Central Regional Medical Center