Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerri Sosinski

Norwich,United States

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bakery Specialist

Verano
03.2025 - Current
  • Follow quality control measures to consistently produce visually appealing and delicious goods.
  • Maintained strict adherence to food safety guidelines.
  • Collaborated with team members to maintain a clean, organized workspace, ensuring compliance with health regulations.
  • Improved efficiency in the baking process through effective time management and task prioritization.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated and maintained bakery equipment, including kettles, and various packaging and labeling equipment.
  • Cleaned and maintained equipment in bakery.

Manager

Chilis's Bar and Grill
02.2023 - 12.2024
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Training manager for 10 Chilis restaurants. Maintaining the goals and requirements for my Chilis as well as 9 others.

ASSISTANT GENERAL MANAGER

PANERA BREAD
02.2022 - 01.2023
  • Active knowledge of how to engage team members and interact with managers to make quick and effective transitions
  • Manage hectic and complex calendars
  • Strong work ethic
  • Thrive in a fast-paced atmosphere
  • Constantly searching for new and exciting ways to strengthen team programs
  • Responsible for hiring and training new employees, including inputting their information into the computer system
  • Created training plans, organized data using various word and excel documents
  • Wrote and responded to emails on various topics, requiring various information
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Handled cash accurately and prepared deposits.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Opened two restaurants from the ground up through operation.
  • Conducted regular competitor analysis to stay ahead in market trends and offerings.

SOUS CHEF

BLACK JAX SALOON
03.2017 - 12.2021
  • Excellent communications both oral and written, effective leadership and interpersonal skills
  • Knowledge of health and safety standards
  • Managing the kitchen inventory and ensuring items are checked in and of high quality
  • Communicated with vendors to create orders and also require vendors to take back inferior or damaged product
  • Hire and train incoming chefs
  • Attention to detail and organization skills
  • Taking inventory
  • Created inventive culinary delights to amaze guest

Education

Associate of Arts - Culinary Arts

McIntosh College
Dover, NH
07-2000

Skills

  • Sanitation procedures
  • Decision-making
  • Time management
  • Team leadership
  • Customer service
  • Staff training and development
  • Operations management
  • Performance evaluations
  • Schedule preparation
  • Key performance indicators
  • Recruiting and interviewing
  • Adaptability
  • Training and development

Certification

  • Diversity Managment Certification, Chilis
  • Cultural Leadership Certification, Chilis
  • Women leading Certificate, Chilis
  • Manager ServeSafe

Timeline

Bakery Specialist

Verano
03.2025 - Current

Manager

Chilis's Bar and Grill
02.2023 - 12.2024

ASSISTANT GENERAL MANAGER

PANERA BREAD
02.2022 - 01.2023

SOUS CHEF

BLACK JAX SALOON
03.2017 - 12.2021

Associate of Arts - Culinary Arts

McIntosh College

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