Kerri Trainor
Broomall,PA
Summary
Detail-oriented individual with experience in customer service roles, skilled in effective communication and problem-solving. Successfully contributed innovative solutions to improve team performance and drive customer satisfaction.
Overview
3
3
years of professional experience
Work History
Juice Pod Employee
The Juice Pod
Havertown, Pennsylvania
06.2024 - Current
- Identified customer needs promptly and efficiently to ensure satisfaction.
- Provided attentive service to customers during in-person and phone interactions.
- Assisted customers by addressing inquiries and fulfilling requests to enhance experience.
- Executed daily responsibilities with accuracy and efficiency.
- Contributed innovative solutions to improve team performance and overall outcomes.
- Resolved customer issues with knowledgeable and friendly service to promote satisfaction.
Water Ice Truck Employee
Tyler's Water Ice
Broomall, Pennsylvania
05.2022 - Current
- Stocked tuck with necessary supplies for events.
- Transported materials to various event locations.
- Conducted cash counts at shift start and end to ensure accuracy.
- Identified customer needs promptly and efficiently.
- Delivered exceptional service during face-to-face and phone interactions.
- Assisted customers with requests and inquiries to enhance satisfaction.
- Engaged customers through effective interpersonal skills.
- Executed daily tasks with precision and efficiency.
Education
Bachelor of Business - Business
West Chester University of Pennsylvania
West Chester, PA05-2029
High School Diploma -
Marple Newtown High School
Newtown Square, PA05-2025
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Cash handling
- Event planning
- Communication skills
- Problem resolution
- Critical thinking
- Organization
- Supervision and leadership
- Excellent communication
- Multitasking
References
References available upon request.
Timeline
Juice Pod Employee
The Juice Pod
06.2024 - Current
Water Ice Truck Employee
Tyler's Water Ice
05.2022 - Current
Bachelor of Business - Business
West Chester University of Pennsylvania
High School Diploma -
Marple Newtown High School
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