Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Pet Resort Manager
Howlin Moon Pet Resort
Dadeville, AL
09.2015 - 08.2020
Updated social media accounts regularly with photos of the animals in our care along with other relevant content.
Performed routine inspections of the facility to identify potential hazards or areas needing maintenance.
Supervised staff to ensure that all dog-handling protocols were followed and that the facility was properly maintained.
Maintained accurate records of each dog's health status and medical history while they were in our care.
Ordered supplies such as food, toys, and cleaning materials on a regular basis to keep the facility stocked.
Conducted regular inspections of all areas of the resort to ensure safety standards were met.
Recruited new employees by conducting interviews and evaluating applicants' qualifications.
Scheduled appointments for boarding dogs according to availability and requested dates.
Conducted regular check-ins with clients to address any concerns or questions about their pet's care.
Provided customer service support by responding promptly to inquiries via phone or email.
Clinical Manager
Cardiology of Central Alabama
Alexander City, AL
05.2003 - 09.2015
Ensured that patient care standards were met by providing training and guidance to healthcare professionals.
Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
Maintained strict confidentiality of all patient records in accordance with HIPAA regulations.
Monitored clinic activities, such as billing, coding, and medical records maintenance.
Coordinated with external vendors and suppliers to procure needed equipment or supplies at competitive prices.
Managed daily operations of the clinic, including scheduling appointments and assigning staff.
Education
Associate of Science - Medical Transcription
Central Alabama Community College
Alexander City, AL
06-1995
Skills
Staff Management
Budgeting and finance
Facility Maintenance
Strong communication abilities
Treatment Administration
Medication Administration
Meal Preparation
Customer Service
Revenue management
Employee Training
Administrative Leadership
Clinical management
Operations Management
Records Management
Timeline
Pet Resort Manager
Howlin Moon Pet Resort
09.2015 - 08.2020
Clinical Manager
Cardiology of Central Alabama
05.2003 - 09.2015
Associate of Science - Medical Transcription
Central Alabama Community College
Similar Profiles
EMMANUEL ONWONA AGYEMANGEMMANUEL ONWONA AGYEMANG
Group Sales and Marketing Manager at Lou Moon Resort | Mekandi Riverside Resort | Corporate Travel & ServicesGroup Sales and Marketing Manager at Lou Moon Resort | Mekandi Riverside Resort | Corporate Travel & Services