Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Optimized resource allocation for improved efficiency and profitability across all departments.
Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
Sales and Marketing Business Consultant
Zulfiqar Motors Japan
02.2018 - 11.2022
Increased sales revenue by developing and implementing targeted marketing strategies.
Boosted brand awareness by executing successful social media campaigns and digital advertising initiatives.
Developed and executed [Type] promotions to boost visibility and drive business.
Identified niche markets for new product offerings, conducting thorough market research and customer segmentation analysis.
Conducted market research to identify new business opportunities and potential clients.
Provided expert consultation on sales and marketing tactics, enabling clients to achieve their business objectives.
Constructed and shared presentations for [Type] groups of up to [Number] to increase interest in [Product or Service].
Collaborated with business team to coordinate sales and marketing plans.
Assisted in the creation of compelling marketing collateral, including brochures, whitepapers, case studies, and website content.
Expanded market share with effective competitor analysis and strategic planning.
Generated significant cost savings by identifying opportunities for efficiency improvements in existing marketing channels.
Collaborated closely with cross-functional teams to develop comprehensive marketing plans that drove sales growth.
Established a robust pipeline of qualified leads, utilizing various prospecting techniques such as cold calling and email outreach.
Provided exceptional customer service and support, addressing client concerns promptly and fostering positive relationships.
Delivered persuasive sales presentations, showcasing the value proposition of products and services to potential customers.
Organized and led successful trade shows and promotional events, effectively showcasing company products and boosting brand visibility.
Director of Sales and Marketing
Royale Link Motors Limited/ Afridi Trading Japan
12.2017 - 08.2019
Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
Mentored junior staff members on best practices for successful sales techniques, resulting in higher close rates across the team.
Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.
Facilitated regular communication between Sales and Marketing teams to ensure seamless collaboration on campaigns and client outreach efforts.
Analyzed industry trends and competitor activities to inform strategic decision-making and maintain a competitive edge.
Collaborated with cross-functional departments to optimize product offerings and pricing strategies, increasing overall profitability.
Conducted market research to identify potential areas of growth for future product development initiatives.
Managed a high-performing sales team, providing regular coaching and training to enhance their skills and performance.
Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
Implemented efficient CRM systems to track leads, manage customer interactions, and streamline the sales process.
Marketing and Business Development Manager
Zulfiqar Motors Limited/ Japan
07.2015 - 12.2017
Monitored campaign performance using data analytics tools; identified areas for improvement based on insights gathered.
Developed compelling marketing materials, including brochures, presentations, and case studies, that effectively communicated value propositions to target audiences.
Enhanced company visibility through effective social media management and content creation.
Led a high-performing team of marketers, fostering a collaborative environment focused on achieving business goals.
Increased brand awareness by developing and executing strategic marketing campaigns.
Championed innovative marketing ideas, fostering a culture of continuous improvement and driving business growth.
Boosted sales revenue by identifying opportunities for cross-selling and upselling existing clients.
Increased client retention rates through proactive account management practices such as regular check-ins and addressing concerns promptly.
Sales and Marketing Manager
Cars To Go Jamaica
08.2013 - 06.2015
Conducted market research to identify new business opportunities and stay ahead of industry trends.
Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
Managed cross-functional teams to execute successful product launches and marketing initiatives.
Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Excelled in territory management, optimizing travel routes for maximum client engagement and time efficiency.
Collaborated with internal departments to develop cohesive messaging across multiple platforms.
Revitalized underperforming products with rebranding efforts that resonated with customers'' desires.
Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.
Senior Marketing and Sales Manager
Kia Motors Jamaica
02.2010 - 05.2011
Championed process improvements throughout the organization leading to increased efficiency in operations while maintaining a commitment to quality standards.
Mentored junior team members, providing guidance on best practices in marketing and sales strategies.
Increased brand visibility by implementing strategic marketing campaigns and targeted advertising.
Spearheaded collaborations with industry influencers to expand brand reach and generate buzz around new product launches.
Launched new products successfully through well-executed promotional events and media coverage.
Strengthened relationships with key clients through regular communication and exceptional service delivery.
Negotiated contracts with external partners for optimal pricing structures that benefited both parties involved.
Optimized marketing budgets by reallocating resources to high-performing channels and campaigns.
Established meaningful partnerships with complementary businesses leading to mutually beneficial results.
Boosted customer satisfaction levels through regular feedback collection, analysis, and implementation of necessary improvements across touchpoints.
Coordinated cross-functional teams to ensure successful execution of marketing initiatives.
Analyzed sales and marketing data for improved strategies.
Managed sales promotions and marketing strategies on major social media sites.
Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Cultivated and maintained strategic alliances with key partners and vendors.
Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
Junior Marketing Manager
Kia Motors Jamaica
01.2009 - 02.2010
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Managed social media accounts for optimal audience engagement and increased online presence.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Increased brand awareness by developing and implementing strategic marketing campaigns.
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Optimized website content for improved search engine rankings and increased web traffic.
Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
Orchestrated trade shows and corporate events, fostering industry relationships and generating leads.
Led cross-functional teams for product launch events, significantly enhancing market penetration.
Elevated brand visibility by developing and executing comprehensive marketing campaigns across multiple digital platforms.
Leveraged marketing automation tools to streamline campaign execution and tracking.
Trained junior marketing staff, elevating team capabilities and performance.
Enhanced online presence, optimizing website content for SEO and improving user experience.
Oversaw budget allocation for marketing initiatives, ensuring cost-effective spending and financial accountability.
Increased customer engagement with creative content strategies, tailoring messages to target demographic preferences.
Executed email marketing campaigns to nurture leads and convert prospects into customers.
Marketing Officer
KIA Motors Jamaica
05.2008 - 01.2009
Increased brand awareness by implementing targeted marketing campaigns and strategies.
Defined and tracked campaign effectiveness and adjusted strategies accordingly.
Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
Organized events and trade shows to showcase company products and services, generating valuable leads.
Developed creative presentations, trend reports, kitted assets, and product data sheets.
Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
Created engaging content for email marketing campaigns, increasing open rates and conversions.
Managed social media channels to boost online presence and engagement with consumers.
Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Coordinated with sales teams to develop effective promotional materials and sales collateral.
Optimized website content for search engines, enhancing visibility and organic traffic.
Implemented data-driven approaches to optimize advertising spend, maximizing return on investment.
Developed innovative and targeted collateral to support overall branding objectives.
Customer Service Representative
National Asset Recovery Services ( NARS)
11.2006 - 01.2007
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)