Kerrianne Summerlin
Manassas,VA
Summary
Dependable professional with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations. Reliable Cafe Worker serving customer needs in small environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual, and approachable. Friendly, with experience in order taking, payment processing, and food safety. Contributes to team success by working hard, taking on extra work, and meeting customer needs. Great at managing time and helping fellow workers.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cafe Worker
Target
Manassas, VA
08.2021 - 02.2022
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Trained new cafe workers in sales, customer service and safety.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Monitored food temperatures to comply with safety regulations.
- Notified management of product and supply shortages to reduce disruption in availability.
- Replenished products daily for optimal freshness and visibility.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Tracked food production levels, meal counts and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Deli Associate
Target
Manassas, VA
05.2019 - 08.2021
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Sales Associate
Hot Topic
Manassas, VA
10.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved perfect attendance and on-time record.
Sales Associate
Spencer's Gifts
Manassas, VA
10.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Sales Associate
GameStop
Manassas, VA
10.2014 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Criminal Justice
Northern Virginia Community College
Manassas, VASkills
- Collaboration and Teamwork
- Stocking and Replenishing
- Ingredient and Food Preparation
- Safe Food Handling
Reading and writing, taking care of my chickens, mixology at home
I love to read fantasy novels and write in the same genre. I love taking care of my 30+ chickens, feeding them, watering, gathering their eggs, and giving them lots of love! Recently over COVID I have been doing mixology at my home, creating some drinks from recipes and others I create myself.
Timeline
Cafe Worker
Target
08.2021 - 02.2022
Deli Associate
Target
05.2019 - 08.2021
Sales Associate
Hot Topic
10.2017 - 01.2018
Sales Associate
Spencer's Gifts
10.2016 - 01.2017
Sales Associate
GameStop
10.2014 - 01.2015
Criminal Justice
Northern Virginia Community College