KERRI ANNE PANZA
SAYREVILLE,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, problem solver and great communication skills. Can work effectively unsupervised as well as in a group setting.
Overview
23
23
years of professional experience
Work History
Intermodal Pricing Rep
Alliance Shippers
Keasbey
01.2011 - Current
- Providing intermodal, port dray and LTL rates for customers
- Negotiating with the rails & drays to request rates for RFP’s
- Communicating with drays to ensure on time pickups & deliveries
- Managing key accounts to the customer’s satisfaction
- Previously performed dispatching and customer service
Customer Service Rep
The Thunder Group
Edison
01.2010 - 01.2011
- Handling all areas of customer service and office duties
- Data entry, answering phones, filing and customer care
- Billing of customers and prioritizing of accounts payable
- Shipping via UPS, FedEx and outside trucking
Warehouse Administrative Assistant
Florence Paper Corporation
Carteret
01.2001 - 01.2009
- Ocean Import Customer Service/Purchasing
- Responsible for maintaining accurate records of ocean import containers
- Correspondence with brokers and forwarders
- Routing of outside deliveries
- Maintaining spreadsheets of all freight and bills
- Receiving of inventory.
Education
Associates Degree - Liberal Arts-English
Middlesex County College
01.1997
Bachelor’s Degree - Communications
Kean University
Skills
- Transportation Coordination
- Customer Relations
- Recordkeeping
- Problem-Solving
- Appointment Scheduling
- Data Entry
- Complaint Resolution
- Customer Service
References
- Robert Schmitz, 732-501-5754
- Kelly Cudakiewicz, 732-983-1853
- Janice Beavers, 908-227-7439
Timeline
Intermodal Pricing Rep
Alliance Shippers
01.2011 - Current
Customer Service Rep
The Thunder Group
01.2010 - 01.2011
Warehouse Administrative Assistant
Florence Paper Corporation
01.2001 - 01.2009
Associates Degree - Liberal Arts-English
Middlesex County College
Bachelor’s Degree - Communications
Kean University
Similar Profiles
Samantha JustmanSamantha Justman
Account Executive at Alliance Shippers DBA Alliance InternationalAccount Executive at Alliance Shippers DBA Alliance International
Susan CauthenSusan Cauthen
EDI Analyst/EDI Programmer at Alliance Shippers Inc.EDI Analyst/EDI Programmer at Alliance Shippers Inc.
Brittany O’LearyBrittany O’Leary
Intermodal Coordinator at Alliance Shippers IncIntermodal Coordinator at Alliance Shippers Inc
Stephanie O'HalloranStephanie O'Halloran
Professional Development Committee Member at NYC Department of EducationProfessional Development Committee Member at NYC Department of Education
Michael FerroMichael Ferro
Marketing and Communications Intern at PGA of AmericaMarketing and Communications Intern at PGA of America