Summary
Overview
Work History
Education
Timeline
Generic

Kerri D Powers

Troy,NY

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Office Manager/Finance Manager

Motostar Inc.
Clifton Park, NY
02.2018 - Current
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained confidential records relating to personnel matters.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Increased overall customer satisfaction by quickly resolving client and case concerns.
  • Used judgment and initiative in handling confidential matters and requests.
  • Reviewed files and records to obtain information and respond to requests.
  • Followed up with customer inquiries regarding vehicle maintenance or repairs.
  • Greeted customers and provided assistance with selecting vehicles.
  • Conducted follow-up calls after purchase to ensure satisfaction with the vehicle purchased.
  • Provided excellent customer service by maintaining a friendly attitude at all times.
  • Advised customers on financing options available to them based on their individual needs.
  • Negotiated prices with customers in order to close deals quickly and efficiently while maximizing profits for the dealership.
  • Processed payments from customers, including cash and credit cards.
  • Prepared paperwork for new and used vehicle sales, such as contracts, titles, and warranties.
  • Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
  • Followed federal and state regulations along with company policies.
  • Preparing all documentation for motorcycle sales
  • Assisted customers with vehicle registration, licensing and titling services.
  • Assisted customers with filling out forms related to Motor Vehicle Registration Services.
  • Verified ownership documents for accuracy to ensure proper documentation of vehicles.
  • Managed daily transactions, including sales, purchases, payments, collections.

Education

High School Diploma -

Troy High School
Troy, NY
06-1995

Timeline

Office Manager/Finance Manager

Motostar Inc.
02.2018 - Current

High School Diploma -

Troy High School

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Kerri D Powers