Kerrie Allie

Patient Registration - Rehab Clerk

• Scheduled appointments for 7 Therapists using CPSI (Thrive ux) system.
• Followed up on missed appointments with patients to reschedule and promote continuity of care.
• Verified insurance coverage to confirm patient coverage for necessary medical services.
• Imaged and scanned patient and registration documentation into electronic patient records.
• Managed difficult situations involving upset or frustrated patients with empathy and professionalism, ultimately resolving issues effectively.
• Accurately inputted patient and insurance information into company's computer system using CPSI (Thrive).
• Reviewed chart notes daily for therapist charges and documentation errors.
• Upheld HIPAA regulations and standards for protecting patient information.

• Successfully obtained a Washington State Brokers License.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Audited all real estate transactions to insure they met state guidelines for 6 Brokers.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Assisted coworkers and staff members with special tasks on daily basis.
• Completed forms, reports, logs, and records to quickly handle all documentation for Designated Broker
• Reduced time spent on administrative tasks by implementing digital filing system.
• Streamlined property listings by updating and maintaining an accurate database.
• Handled property management tasks such as rent collection and maintenance coordination for absentee owners or landlords.
• Worked effectively in fast-paced environments.

• Managed student records with accuracy and confidentiality, ensuring compliance with privacy policies and regulations.
• Facilitated registration processes for new students by collecting required documentation and inputting data into the system accurately using Skyward Data System.
• Completed forms, reports, logs, and records to quickly handle all documentation for the Principal, School Counselor and Athletic Director.
• Processed student registrations and withdrawals.
• Reconciled account balances and financial documentation such as bank statements, cash receipts and school ASB accounts.
• Efficiently resolved scheduling conflicts between faculty, staff, and students by implementing a streamlined process for booking meeting spaces and resources.
• Oversaw submission of accurate attendance records daily while following established procedures resulting in fewer discrepancies.
• Entered all invoices into the Skyward/Citrix system for Account Payables.
• Composed letters, memos, reports on behalf of administration when necessary, ensuring clear communication across various departments.
• Handled high volumes of phone calls and emails from parents, students, and staff members, providing timely responses while demonstrating professionalism at all times.
• Prepared cash deposits from school activities and made bank deposits.
• Documented attendance, grades and test scores to update permanent records.
• Offered guidance on various topics such as academic deadlines or attendance policies through thorough knowledge of school resources available.
• Assisted in the development of school events and activities for increased student engagement and community involvement.
• Placed orders for all classroom and office supplies.

• Actively participated in county meetings with other non profit chemical dependency agencies to insure a continum of care for all patients.
• Delivered performance reviews, recommending additional training or advancements for all office staff.
• Maintained computer and physical filing systems.
• Launched quality assurance practices.
• Oversaw facility maintenance requests for 5 properties, coordinating with building management to address repairs or improvements efficiently.
• Facilitated smooth communication between departments, addressing concerns promptly.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Maintained HIPPA practices at all times.
• Managed administrative staff.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Prepared monthly billing for medicaid. Input charges into medicaid website. Corrected any denied claims.

• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and therapists.
• Prepared monthly billing for medicaid patients. Imputed charges into medicaid website. Corrected any denied claims.
• Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
• Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable using Meditech data system.
• I was part of the Meditech training committee and trained various departments on how to use the new system.
• Delivered performance reviews, recommending additional training or advancements.