Kerrie Hahn
Canoga Park,CA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
18
18
years of professional experience
Work History
Client Relations/Administrative Assistant
The Home Improvement Guide
Woodland Hills , CA
09.2023 - 02.2024
- Greeted visitors and provided general information about the company.
- Scheduled appointments between clients and customers and internal staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Developed and maintained filing systems for confidential documents and records.
- Facilitated communication between different departments within the organization.
Receptionist/Client Relations Specialist
Engel & Volkers Real Estate
Oxnard , CA
02.2020 - 05.2021
- Updated daily log book with information about visitors entering the premises.
- Compiled data from various sources into organized reports for management review.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
Clerical Assistant
China Trade Manufacturing
Camarillo , CA
03.2006 - 03.2017
- Provided administrative support for staff members.
- Answered phone calls and directed them to the appropriate personnel.
- Updated customer contact information in the system database.
- Assisted with filing documents and maintaining records.
- Managed incoming and outgoing mail correspondence.
- Maintained an organized filing system of paper documents.
- Ordered office supplies to maintain adequate inventory levels.
- Directed clients and guests to correct departments, rooms, and staff members.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Kept office records organized and supplies well-stocked for optimal team performance.
Education
Some College (No Degree) - Business Administrative
VJC
VenturaSkills
- Office Administration
- Highly organized
- Microsoft Office Suite
- Administrative operations
- Excel
- Customer Service Representative
- Appointment Scheduling
- Filing
- Calendar Management
- eFaxing knowledge
- Computer Proficiency
References
References available upon request.
Timeline
Client Relations/Administrative Assistant
The Home Improvement Guide
09.2023 - 02.2024
Receptionist/Client Relations Specialist
Engel & Volkers Real Estate
02.2020 - 05.2021
Clerical Assistant
China Trade Manufacturing
03.2006 - 03.2017
Some College (No Degree) - Business Administrative
VJC
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