Kerrie Howard
Hermitage,TN
Summary
Team-oriented Warehouse Coordinator committed to exemplary customer service and safe work environments. Maintains secure, orderly and clean warehouse and yard and takes initiative to develop and implement systems, processes and procedures that precisely control inventory. Communicates clearly to all levels and proficiently operates inventory management software.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Warehouse Coordinator
Option Care Health
Nashville, TN
01.2020 - Current
- Presented and explained work orders to couriers.
- Documented actions by completing forms, reports, logs and records.
- Trained new staff members on proper techniques for loading and unloading cargo safely and efficiently.
- Organized and maintained inventory levels in the warehouse by properly stocking shelves, racks, pallets and bins.
- Prepared outgoing orders by picking items according to customer requirements while ensuring product quality is preserved throughout transit process.
- Verified product inventory reports by comparing logs and reports and adjusting entries.
- Assisted customers with inquiries regarding their orders or requests for information about products stored in the warehouse.
- Operated material handling equipment to transport product to shipping locations or delivery platforms.
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
Delivery Driver
Lowes Home Improvment
Hermitage, TN
07.2015 - 04.2019
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Received daily delivery instructions and route assignments from dispatch.
- Reported mechanical problems encountered with vehicles to dispatch.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Checked tires for proper inflation before leaving on each route.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Handled merchandise in accordance with product handling standards.
Section Supervisor/Field Artillery Cannon Crewman
United States Army
Fort Stewart/Fort Campbell-KY, GA
06.2004 - 04.2015
- Utilized radar systems to detect incoming threats or rounds fired by friendly forces.
- Oversaw the construction of defensive positions within an assigned sector.
- Developed tactical plans for executing fire missions on enemy targets.
- Established communication networks between subordinate units and higher headquarters.
- Provided guidance on proper use of equipment such as radios, computers, rangefinders.
- Coordinated with other organizations to orchestrate activities.
- Analyzed terrain data to develop fire plans for the organization's area of responsibility.
- Performed inspections of personnel and equipment before commencing operations.
- Applied production and quality control standards to optimize shop and field operations.
- Checked functionality of combat vehicles and equipment.
- Attended industry events to enhance knowledge, meet key contacts and propel relationships.
- Supervised on-site staff, monitoring performance and job completion.
- Monitored and adjusted fires as needed to ensure effective target coverage.
- Authored written reports outlining findings and site information.
- Maintained records related to personnel assignments, training activities, supply inventories.
- Delivered advanced training to team personnel to improve routine deployment, maintenance and repair activities.
- Led reconnaissance patrols to identify enemy positions and assess potential threat levels.
- Assessed requirements for ammunition, fuel, and other supplies necessary for mission success.
- Supervised training of field unit soldiers.
- Administered disciplinary actions according to regulations when necessary.
- Conducted training exercises to maintain proficiency in field artillery operations.
- Served as a liaison between higher command elements and subordinate units regarding operational matters.
Education
High School Diploma -
Sarah J. Hale High School
Brooklyn, NY05-2000
Associate of Science - Education
Vol State
Gallatin, TNSkills
- Inventory Management
- Warehouse Organization
- Forklift Operation
- Safety and Compliance
- Equipment Management
- Safety Procedures
- Decision-Making
- Sound Judgment
- Daily Receipts Documentation
- Assignment Delegation
Accomplishments
- Ten progressively honorable years of active service in the United States Army.
- Multiple military awards during enlistment.
- NCOIC of Third Infantry Division Honor Guard.
Certification
- A Class C commercial driver's license.
Timeline
Senior Warehouse Coordinator
Option Care Health
01.2020 - Current
Delivery Driver
Lowes Home Improvment
07.2015 - 04.2019
Section Supervisor/Field Artillery Cannon Crewman
United States Army
06.2004 - 04.2015
High School Diploma -
Sarah J. Hale High School
Associate of Science - Education
Vol State