Summary
Overview
Work History
Education
Skills
Volunteer Work
Stay at home mom
Timeline
Generic

Kerrie McKay

Appleton,WI

Summary

Reliable and hardworking professional with demonstrated customer relations experience, excellent communication, and multitasking skills in fast-paced settings. Well-organized, proactive and detail oriented. Seeking a full-time role that will allow me to contribute and support the mission of WWBIC.

Overview

2
2
years of professional experience

Work History

Recruiting Specialist/Front Desk Receptionist

Reshaping HR/PAMCO
Appleton, WI
08.2022 - Current
  • Developed and executed recruiting plans for various departments.
  • Conducted initial phone screens with potential candidates to determine qualifications.
  • Identified qualified candidates through sourcing techniques such as job boards, social media, and internal databases.
  • Scheduled interviews between hiring managers and applicants.
  • Performed interviews in person and via zoom for sales/marketing, purchasing/inventory, skilled trades, management and administrative positions
  • Reviewed resumes and applications to evaluate experience level and suitability for position.
  • Provided guidance on interview questions, feedback, and selection decisions.
  • Maintained accurate records of all recruitment activities in Applicant Tracking System.
  • Created job postings for open positions using appropriate keywords and descriptions.
  • Managed candidate communication throughout the recruiting process via email or phone calls.
  • Performed reference checks on selected candidates prior to hire.
  • Contacted all job applicants to inform them of their application status.
  • Assisted in developing a diversity recruitment strategy to attract underrepresented groups into the organization's workforce
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls for 50 different companies, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assisted with special projects assigned by management when required.

Office Manager/Customer Service

Rueckl Studio
Appleton, WI
2004 - 2006
  • Communicated information to customers about product quality, value and style
  • Sold and recommended products or services to suit client needs
  • Met face to face with customers to review the best photography package options and sell custom frames/finishes
  • Performed retouching with Adobe Photoshop
  • Promoted high customer satisfaction with knowledgeable and friendly service
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Recruiting Specialist

Randstad
Green Bay, WI
2002 - 2004
  • Built a candidate database by completing in person interviews and phone calls
  • Sourced, screened and made the best matches for our clients
  • Maintained accurate records of all recruitment activities in Applicant Tracking System.
  • Evaluated candidate's strengths vs. client requirements
  • Managed contractors and relationships
  • Provided guidance on interview questions, feedback, and selection decisions.
  • Scheduled interviews between hiring managers and applicants.
  • Reviewed resumes and applications to evaluate experience level and suitability for position.

Education

Bachelor of Arts - Sociology

St. Norbert College
De Pere, WI
05-1996

Skills

  • Multi-tasking and Prioritization
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Effectively Meets deadlines
  • Understanding Customer/Client Needs
  • Superior Verbal and Written Communication
  • Relationship Building
  • Administrative and Office Support
  • Proactive Self-Starter

Volunteer Work

Rueckl
  • PTA at Edison Elementary in Appleton, WI- organizing different fundraising events
  • Help to organize annual fundraisers for Eastshore Humane Association in Chilton, WI

Stay at home mom

  • From the years of 2006 through 2022, I raised my twin boys

Timeline

Recruiting Specialist/Front Desk Receptionist

Reshaping HR/PAMCO
08.2022 - Current

Office Manager/Customer Service

Rueckl Studio
2004 - 2006

Recruiting Specialist

Randstad
2002 - 2004

Bachelor of Arts - Sociology

St. Norbert College

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Kerrie McKay