Kerrie Niemi
Dearborn,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Account Executive/Support
Rapid Metals LLC
West Bloomfield, MI
09.2016 - 11.2023
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Worked collaboratively with customers and staff at various levels.
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Developed and maintained systems and processes to move domestic and international freight at best cost to achieve business objectives.
- Prepared and processed invoices, payments and bank deposits.
- Assisted in accounts receivable, payable and general ledger activities.
- Researched, analyzed and resolved billing issues with customers or vendors promptly.
- Provided administrative support to the accounting department as required.
- Ensured accuracy of data entry into accounting systems by verifying documents against source information.
- Managed and organized the receiving of all incoming shipments.
- Ensured accuracy in recording product information into inventory system.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Tracked discrepancies between invoices and packing slips upon arrival of goods.
- Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
- Prepared detailed reports on all shipments received including quantity, condition, weight .
- Coordinated with vendors regarding shipping schedules and delivery expectations.
- Established relationships with carriers to ensure timely deliveries at competitive rates.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Provided support throughout the entire supply chain process from purchasing through distribution.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Load Planner
Inline Transportation
West Bloomfield, MI
07.2011 - 09.2016
- Coordinated daily traffic operations to ensure timely delivery of materials and goods.
- Monitored transport routes for potential delays or issues, and took necessary action.
- Maintained accurate records of deliveries, including tracking numbers, dates, and times.
- Developed efficient strategies to optimize the flow of goods within a supply chain.
- Negotiated rates with freight carriers to improve cost-effectiveness while maintaining quality standards.
- Liaised between customers and vendors regarding transportation services and shipments.
- Sourced reliable third-party providers for additional transportation services when needed.
- Responded promptly to customer inquiries about their orders' status and estimated arrival time.
- Built productive professional relationships with vendors, carriers, customers and management and fostered unified team approach to preventing problems, delays and safety risks.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Traced missing material and shipments through vendor and customer communications.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Education
Criminal Justice
Schoolcraft College
Livonia, MISkills
- Account Management
- Data Analysis
- Account Planning
- Customer Service
- Customer Relations
- Service Coordination
- Shipment Tracking
- Transportation Management
- Invoice Verification
- General Ledger Entries
- Invoicing and Billing
- Administrative Support
Timeline
Account Executive/Support
Rapid Metals LLC
09.2016 - 11.2023
Load Planner
Inline Transportation
07.2011 - 09.2016
Criminal Justice
Schoolcraft College
Similar Profiles
Regina DubeRegina Dube
Communications Director & Dispatcher at AEC Medical Transport & Rapid Response, LLCCommunications Director & Dispatcher at AEC Medical Transport & Rapid Response, LLC
Matthew PlotkinMatthew Plotkin
Project Manager at Rapid Response Team LLCProject Manager at Rapid Response Team LLC
Stacey AdamsStacey Adams
Director of Clinical Operations at Rapid Care, LLCDirector of Clinical Operations at Rapid Care, LLC
Fatimah AbadiFatimah Abadi
Elementary Paraprofessional at Edustaff (Iris Becker Elementary)Elementary Paraprofessional at Edustaff (Iris Becker Elementary)
Hannah FecherHannah Fecher
Teacher's Assistant at St. Martin Lutheran School For The DeafTeacher's Assistant at St. Martin Lutheran School For The Deaf