Kerrie Rau
Sound Beach,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Hairstylist
Celestial Hair Gallery
Smithtown, NY
07.2007 - Current
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Organized scheduling of appointments throughout the day.
- Participated in team discussions regarding marketing strategies for the salon.
- Managed cash register transactions during checkout process.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Mentored new staff to enhance personal growth and increase productivity.
- Scheduled client appointments.
- Trained or supervised other hairstylists, hairdressers and assistants.
Secretary
Crane's Complete Landscaping
Mt Sinai , NY
04.2012 - 12.2023
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
Skills
- Organization & planning skills
- Time management
- Data entry
- Quickbooks
- Oral Communication
- Filing experience
- Customer service
- Detail-Orientated
- Team work
- Multitasking
Timeline
Secretary
Crane's Complete Landscaping
04.2012 - 12.2023
Hairstylist
Celestial Hair Gallery
07.2007 - Current
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