Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kerri (Erh) Ko

Austin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Uses critical thinking skills to ensure smoothness of high stake projects. Driven to learn and good at executing on constructive feedback.

Overview

4
4
years of professional experience

Work History

Operations Manager

Cycle Solar LLC
06.2023 - 08.2023
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Increased overall efficiency by automating repetitive tasks and optimizing workflow.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with team and customers.
  • Recruited, hired, mentored and trained on business procedures, policies, duties and customer care methods.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Marketing Officer

Snackadabra
09.2019 - 03.2020
  • Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Created and managed social media campaigns to increase brand engagement.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Continually maintained and improved company's reputation and positive image in markets served.

Education

Bachelor of Science - Business Administration

St Edwards University
Austin TX
05.2024

Skills

  • Event Planning and Execution
  • Sales and Marketing
  • Negotiations
  • Team Collaboration
  • Critical Thinking
  • Conflict Resolution
  • Problem-Solving
  • Team Leadership
  • Detail Oriented
  • Bilingual in English and Mandarin

Affiliations

  • Phi Sigma Sigma Organization Beta Rho Chapter

Timeline

Operations Manager

Cycle Solar LLC
06.2023 - 08.2023

Marketing Officer

Snackadabra
09.2019 - 03.2020

Bachelor of Science - Business Administration

St Edwards University

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Kerri (Erh) Ko