Summary
Overview
Work History
Education
Skills
Timeline
Intern

Kerrigan OBrien

Lansing,MI

Summary

Dynamic Billing Manager with a proven track record at Central Security Alarm, adept in accounts receivable management and invoice processing. Successfully resolved billing issues, enhancing operational efficiency. Committed to continuous learning and collaboration, leveraging strong analytical skills and attention to detail to drive revenue recognition and improve customer satisfaction.

Overview

22
22
years of professional experience

Work History

Billing Manager

Central Security Alarm
05.2011 - Current
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.

Alarm Monitor & Dispatcher

Central Security Alarm
01.2003 - 04.2007


  • Stayed up-to-date with advancements in security technology and incorporated new tools into daily processes when beneficial.
  • Maintained strict confidentiality by obtaining passwords and following security procedures to protect customer and dealer information.
  • Continuously honed skills through professional development opportunities and industry-related certifications, staying current with evolving trends in alarm monitoring.

Education

Bachelor Of Arts - Hotel, Motel, And Restaurant Management

St. Andrews Presbyterian College
Laurinburg, NC

Skills

  • Accounts receivable management
  • Collections experience
  • Collections
  • Invoice processing
  • Report preparation
  • Payment posting

Timeline

Billing Manager

Central Security Alarm
05.2011 - Current

Alarm Monitor & Dispatcher

Central Security Alarm
01.2003 - 04.2007

Bachelor Of Arts - Hotel, Motel, And Restaurant Management

St. Andrews Presbyterian College
Kerrigan OBrien