Kerri Jordan
Rockwell,NC
Summary
Compassionate, organized, and client-focused case manager with 5+ years’ case management experience. Caring and supportive professional with excellent interpersonal skills, attention to detail, and empathy when working directly with patients. Dutiful and reliable supporter able to advocate for patient care, liaise with healthcare workers and institutions, and devise and implement specifically tailored care plans. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Corbin Hills Golf Course
05.2024 - Current
- Maintain office operations handle correspondence, prepare documents, data entry and management, manage office technology ~ act as point of contact for golfers, coordinate tournaments and tee times~ process invoices and payments, reconcile accounts~ assist with hiring, onboarding new employees~ handle all customer services, requests and complaints
Case Manager
55 Silver
05.2023 - 11.2024
- Company Overview: (Fully Remote)
- Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client centered
- Handling case assignments, draft service plans, review case progress and determine case closure
- Helping client's achieve wellness and autonomy
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Develop effective working relations and cooperate with medical team throughout the entire case management process
- (Fully Remote)
Instructional Coach
Steele Creek Preparatory
08.2019 - 05.2023
- Lead Weekly PLCs K-8 : Focused on aligning instruction to standards and analyzing data to improve student performance
- MTSS Lead : Monitors schoolwide data and creates interventions for teachers' caseloads Tracks response to interventions
- Reading Interventionist Provides targeted instruction to individuals and small groups
- Uses data to bring students to grade-level proficiency
- Collaborates with teachers, administration, and families to identify effective strategies
- Maintains data documentation of student progress
- Teacher Support: Conducts walkthroughs, observations, and provides coaching and feedback
- 504 Coordinator LEA for EC Student Meetings
Education
Bachelors Degree - Elementary Ed.
Dowling College
01.2011
Skills
- Communication
- Problem-Solving
- Organizational
- Time management
- Teamwork
- Conflict Resolution
- Scheduling
- Staff management
- Leadership and supervision
- Schedule and calendar management
- Customer engagement
- Office administration
- Word processing
- Verbal communication
- Typing 75 words per minute
Certification
Medication Technician
Timeline
Office Administrator
Corbin Hills Golf Course
05.2024 - Current
Case Manager
55 Silver
05.2023 - 11.2024
Instructional Coach
Steele Creek Preparatory
08.2019 - 05.2023
Bachelors Degree - Elementary Ed.
Dowling College
Similar Profiles
Derek LipeDerek Lipe
Mechanic at Corbin Hills Golf ClubMechanic at Corbin Hills Golf Club
Jovanni GonzalezJovanni Gonzalez
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club
Baylor PerkinsBaylor Perkins
Assistant Swim Coach at Warwick Hills Golf And Country ClubAssistant Swim Coach at Warwick Hills Golf And Country Club
Skylar EdwardsSkylar Edwards
EMT at Charlotte Motor SpeedwayEMT at Charlotte Motor Speedway
Deborah PierceDeborah Pierce
Business Owner at Food Factory on Main Commercial Commissary KitchenBusiness Owner at Food Factory on Main Commercial Commissary Kitchen