Dynamic and results-oriented Unit Secretary with proven expertise in patient care coordination and support at Wellington Regional Medical Center. Excelled in managing provider orders, enhancing patient experiences, and reducing stay lengths. Skilled in incoming call reception and customer service, demonstrating strong organization and effective communication. Achieved significant improvements in healthcare team efficiency and patient satisfaction.
As a Unit Secretary at Wellington Regional i do work closely with the Multidisciplinary team. Greeting visitors, providing directions, and addressing inquiries professionally.
Checking orders from providers and providing accurate information to healthcare personnel.
Assist charge nurses with staff assignments and ensuring acuity is designated appropriately.
Faxing Doctor's order and follow throughout to ensure patients experience and to reduce length of stay withing our facility.
Having a clear understanding with medical terminology and which provider to consult.
Worked as a Healthcare Support worker providing personal care to our patients admitted.
Checking Neuro vitals as our department was a stroke unit.
Did EKG'S, urine dip sticks, bladder scan.
Assist wherever there's a code and the appropriate team to call.
Transporting and repositioning patient also report when there's a change or decline with our patients.
Started off as Support Worker and would like to provide more to the healthcare department. I am basically doing more than just a Unit Secretary and there's room for improvement therefore I would like to attend classes in the evenings after work to achieve my goal.