Summary
Overview
Work History
Education
Skills
Websites
Certification
Bowling
Additional Information
Languages
Timeline
Generic

Kerrine Guerrier

Irvington,NJ

Summary

Dynamic and compassionate Nursing Student with a proven track record at CareOne at Somerset Valley, adept in medication administration and critical thinking. Excelled in customer service and communication at Hello Fresh, enhancing customer satisfaction and team performance. Skilled in prioritization and active listening, I bring a blend of healthcare proficiency and exceptional interpersonal abilities to any team.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nursing Student

CareOne at Somerset Valley
02.2024 - 04.2024
  • Administered medications and monitored responses.
  • Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.

Customer Service Specialist

Hello Fresh
04.2016 - 04.2023
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.

Manager

Blue Apron LLC
11.2014 - 03.2016
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.


Education

No Degree - Nursing

Dominican College of Blauvelt
Orangeburg, NY

No Degree - Social Work

Union County College
Cranford, NJ

High School Diploma -

Marylawn of The Oranges
South Orange, NJ
06.2009

Licensed Practical Nurse - Nursing

Lincoln Technical Institute - Edison
Iselin, NJ
07.2024

Skills

  • Customer Service
  • Good communication skills
  • Excellent written and oral communication
  • Direct Patient Care
  • Critical Thinking
  • Wound Care
  • Prioritization
  • Medication Administration

Certification

  • First Aid/CPR Certified

Bowling

Bowling is one of my favorite things in the world. Its just a hobby that help me release some stress while having a good time.

Additional Information

I volunteer at different nursing homes when I do have some free time to build up my nursing experience. My favorite nursing home to volunteer at is Morristown post acute rehabilitation and nursing center. I love helping the patients and providing my services to further enhance my patient care skills. I vow to be a lifelong learner, an advocate for my patients, and a nurse who inspires hope in those that I am caring for.

Languages

French
Professional Working

Timeline

Nursing Student

CareOne at Somerset Valley
02.2024 - 04.2024

Customer Service Specialist

Hello Fresh
04.2016 - 04.2023

Manager

Blue Apron LLC
11.2014 - 03.2016

No Degree - Nursing

Dominican College of Blauvelt

No Degree - Social Work

Union County College

High School Diploma -

Marylawn of The Oranges

Licensed Practical Nurse - Nursing

Lincoln Technical Institute - Edison

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Kerrine Guerrier