Kerrinton Allen
Houston,TX
Summary
A great team player and individual hard worker. I'm an attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Great American Cookies and Marble Slab
Houston , TX
07.2021 - Current
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided training to new employees on company policies and procedures.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Ensured compliance with all safety regulations throughout the store premises.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained a safe working environment by enforcing safety regulations.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Organized weekly meetings with department heads to review progress on key objectives.
Education
High School Diploma -
CE King High School
11433 East Sam Houston Pkwy N, Houston, TX 7704405-2023
Some College (No Degree) - Computer And Information Sciences
San Jacinto College North
5800 Uvalde Rd, Houston, TX 77049Skills
- Stock management
- Business Development
- Customer Relations
- Department Oversight
- Operations Oversight
- Loss Prevention
- Store Organization
- Store Opening and Closing
- Display Setup
- Flexible Schedule
- Staff Management
- Attention to Detail
- Stock Rotations
- Transaction Processing
- Sales Techniques
- Customer Service
- Sales expertise
- Problem-Solving
- Team Building and Leadership
- Motivational Techniques
- Team Management
- Employee Coaching
- Consultative Sales
- Customer Service Management
- Issue Resolution
Affiliations
- I like to go to the gym
- I like trying new things, seeing new places
- Painting/drawing: I'm fascinated with almost any form of artistry
Accomplishments
- high school basketball varsity team captain
- First team all academic in high school
- Always have been an honors student
- top 10% of my high school class consisting of 800 students
Certification
- I have a food serve-safe certificate
- food handlers license
Languages
English
Full Professional
References
References available upon request.
Timeline
Assistant Store Manager
Great American Cookies and Marble Slab
07.2021 - Current
High School Diploma -
CE King High School
Some College (No Degree) - Computer And Information Sciences
San Jacinto College North
- I have a food serve-safe certificate
- food handlers license
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