Kerrion McKenley
Burnt Ground District, St. Elizabeth,,Jamaica
Summary
Dedicated and versatile professional with a proven track record of success in cashiering, housekeeping and nursing assistance roles. Possessing exceptional customer service skills honed through cashiering experience, adept at handling transactions efficiently and accurately. Demonstrated proficiency in maintaining cleanliness and hygiene standards in various standards in various settings, including private residences and healthcare facilities. Additionally, equipped with with compassionate care-giving abilities developed as a nursing assistant, providing attentive support to patients with dignity and respect. A reliable team player known for adaptability, strong work ethic, and a commitment to delivering high-quality service across diverse environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Cashier
Morrison's Variety Store
01.2012 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Nursing Assistant
Mountain View Nursing Home
06.2021 - 11.2021
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
Housekeeping Room Attendant
Sunset Resort
11.2018 - 12.2020
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Courtesy Clerk
Mega Mart
01.2013 - 12.2013
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
Counter Clerk/Retail Cashier
Smith's Wholesale & Supermarket
06.2003 - 10.2012
- Enhanced customer satisfaction by providing efficient and accurate service at the counter.
- Streamlined checkout processes for improved customer experience and reduced wait times.
- Managed cash register operations, ensuring accurate financial transactions and balancing cash drawers daily.
- Assisted in inventory management, maintaining optimal stock levels to meet customer demands.
Counter Clerk/ Front End Retail Cashier
Mother's Enterprise
03.2000 - 12.2001
- Enhanced customer satisfaction by providing efficient and accurate service at the counter.
- Streamlined checkout processes for improved customer experience and reduced wait times.
- Managed cash register operations, ensuring accurate financial transactions and balancing cash drawers daily.
- Assisted in inventory management, maintaining optimal stock levels to meet customer demands.
National Youth Service Volunteer
Jamaica Cultural Development Commission (JCDC)
03.1999 - 09.1999
- Enhanced community well-being by organizing and participating in various volunteer activities.
- Boosted public awareness for local non-profit organizations through effective social media campaigns.
- Assisted in event planning and execution, resulting in successful fundraisers and increased donations.
- Improved organizational efficiency by streamlining administrative tasks and implementing time-saving procedures.
Waitress
Santa Cruz Bakery & Restaurant
07.1996 - 10.1998
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Genas Day, Evening & Saturday Class
Santa Cruz11.2023
High School Diploma -
St. Elizabeth Technical High School Evening Class
St. Elizabeth11.2006
High School Diploma -
Maggotty High School
St. Elizabeth06.1996
Skills
- Cash Register Operation
- POS Systems
- Returns Processing
- Patient Assessments
- Patient Feeding
- Vital Sign Monitoring
- Guest Relations
- Data Entry
- Complaint Resolution
- Customer Support
- Team Collaboration
- Housekeeping
Certification
- NCTVET Health Care Assistance (Patient Care) Level 2, Heart Trust NTA- 2022
- Housekeeping Level 2, Heart Trust NTA- 2018
Timeline
Nursing Assistant
Mountain View Nursing Home
06.2021 - 11.2021
Housekeeping Room Attendant
Sunset Resort
11.2018 - 12.2020
Courtesy Clerk
Mega Mart
01.2013 - 12.2013
Cashier
Morrison's Variety Store
01.2012 - Current
Counter Clerk/Retail Cashier
Smith's Wholesale & Supermarket
06.2003 - 10.2012
Counter Clerk/ Front End Retail Cashier
Mother's Enterprise
03.2000 - 12.2001
National Youth Service Volunteer
Jamaica Cultural Development Commission (JCDC)
03.1999 - 09.1999
Waitress
Santa Cruz Bakery & Restaurant
07.1996 - 10.1998
High School Diploma -
Genas Day, Evening & Saturday Class
High School Diploma -
St. Elizabeth Technical High School Evening Class
High School Diploma -
Maggotty High School
- NCTVET Health Care Assistance (Patient Care) Level 2, Heart Trust NTA- 2022
- Housekeeping Level 2, Heart Trust NTA- 2018
Similar Profiles
Mihir PatelMihir Patel
Store Manager at Leela's Variety storeStore Manager at Leela's Variety store
Charlotte MonchoCharlotte Moncho
Server at The Marina Variety Store/Salty Mike'sServer at The Marina Variety Store/Salty Mike's
RAYMOND SAN DIEGORAYMOND SAN DIEGO
Retail Store Owner at PERLYS VARIETY STORERetail Store Owner at PERLYS VARIETY STORE