Kerry Adams
New Berlin,WI
Summary
Proven track record in enhancing operational efficiency and fostering teamwork at GE Healthcare. Demonstrated strong organizational skills and a positive attitude, leading to significant financial achievements and high-quality standards. Expert in customer relationship management and adept at prioritizing workloads, ensuring seamless collaboration and success in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Field Operations Coordinator
GE Healthcare
03.2017 - Current
- Developed strong relationships with field engineers, Area Service Leaders for seamless collaboration in the field. Worked to take administrative work off FE's plates for more work to be completed in the field.
- Cultivated a positive work environment that fostered teamwork. Daily engagement with my NorthEast Zone FOC counterparts and PM Coordinator counterparts. We promote best practice sharing and open dialog regarding changes amongst the FE teams.
- Assist Field teams with obtaining Payment for Hourly Billed Service. I've built strong relationships with local customers and this has proven beneficial to my regions meeting their financial goals month over month.
- Organized and maintain high standards of quality in all areas.
Digital Commerce Care - Senior Specialist
Kohls Corp
11.2009 - 04.2017
- Floor Supervisor for Kohls.com. Assisted associates, shared best practices and help to de-escalate calls.
- Resolved Escalated Customer issues/concerns.
- Have prior experience with Kohl's Charge, Support work and our Yes2You Rewards program start up and successful roll out.
Education
High School Diploma -
New Berlin Eisenhow High School
New Berlin WI06.1989
Skills
- Strong organizational and prioritization skills
- Ability to prioritize tasks and manage your workload effectively
- Positive attitude
- Willingness to be flexible and adjust as needed
Timeline
Field Operations Coordinator
GE Healthcare
03.2017 - Current
Digital Commerce Care - Senior Specialist
Kohls Corp
11.2009 - 04.2017
High School Diploma -
New Berlin Eisenhow High School
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