KERRY-ANN BUCKERIDGE
Mandeville,Jamaica
Summary
Results-driven Account and Project Management professional with 20+ years of experience leading client portfolios, cross-functional teams, and technology-driven initiatives across IT, financial services, sales, and operations. Proven ability to manage complex implementations, strengthen client relationships, drive revenue growth, and deliver projects on time and within scope. Adept at translating business needs into technical solutions, and managing stakeholders at all levels.
Overview
23
23
years of professional experience
Work History
Junior IT Project Manager
XSOMO INTERNATIONAL LIMITED
02.2023 - 06.2025
- Managed end-to-end delivery of ERP, ECM, hardware, and software implementation projects across multiple client organizations.
- Served as the primary point of contact for key accounts, strengthening long-term client relationships, and ensuring alignment with business and technical objectives.
- Coordinated cross-functional teams (developers, infrastructure, vendors, and clients) to deliver projects on time and within scope.
- Tracked project milestones, risks, and dependencies; provided regular status updates to stakeholders, and senior leadership.
- Supported account growth through solution recommendations, process improvements, and identification of upsell opportunities.
- Contributed to improved operational efficiency by standardizing project workflows and documentation.
Account Manager IT
XSOMO INTERNATIONAL LIMITED
10.2018 - 01.2023
Financial Service Specialist
VICTORIA MUTUAL BUILDING SOCIETY
12.2015 - 09.2018
- Managed customer portfolios by delivering tailored financial solutions across savings, loans, and related products.
- Consistently met or exceeded individual and branch sales and service targets.
- Supported client onboarding, compliance, and backend operational improvements.
- Developed strong customer relationships through needs analysis and solution-oriented service delivery.
Client Service Representative
VICTORIA MUTUAL BUILDING SOCIETY
11.2014 - 12.2015
Proprietor
O.S. GAMES
05.2013 - 12.2015
- Owned and operated a retail business, driving consistent revenue growth through effective sales and operational strategies.
- Developed and executed business and promotional strategies to increase sales, profitability, and customer engagement.
- Managed budgeting, vendor relationships, staffing, and inventory to ensure operational efficiency and optimal stock levels.
- Oversaw daily operations, maintaining organized workspaces, smooth workflows, and high levels of customer satisfaction.
Regional Sales Manager
THE GLEANER COMPANY LIMITED
02.2011 - 05.2013
- Led regional sales teams and managed multi-product portfolios across assigned territories.
- Drove revenue growth through performance management, territory planning, and customer engagement strategies.
- Improved operational workflows across vendor networks and parishes under supervision.
- Delivered performance reporting and coaching to support sales effectiveness.
Field Sales Coordinator
THE GLEANER COMPANY LIMITED
10.2009 - 01.2011
Area Supervisor
THE GLEANER COMPANY LIMITED
08.2006 - 09.2009
Retail Associate
THE GLEANER COMPANY LIMITED
06.2004 - 07.2006
Information Officer
TOURISM PRODUCT DEVELOPMENT COMPANY LIMITED
01.2002 - 06.2003
- Served as a tourism ambassador, providing accurate information and customer support.
- Participated in inspections and assessments to ensure compliance with industry standards.
Education
Master of Business Administration (MBA) -
University of South Wales
Cardiff01.2024
Bachelor of Business Administration (BBA) -
University College of the Caribbean
01.2007
Certifications
- Certificate - Techniques and Practices of Project Management, Project Management Global Institute, 2021
- SolarWinds SSE Certificate, 2022
- Supervisory Management
- Event Planning
Timeline
Junior IT Project Manager
XSOMO INTERNATIONAL LIMITED
02.2023 - 06.2025
Account Manager IT
XSOMO INTERNATIONAL LIMITED
10.2018 - 01.2023
Financial Service Specialist
VICTORIA MUTUAL BUILDING SOCIETY
12.2015 - 09.2018
Client Service Representative
VICTORIA MUTUAL BUILDING SOCIETY
11.2014 - 12.2015
Proprietor
O.S. GAMES
05.2013 - 12.2015
Regional Sales Manager
THE GLEANER COMPANY LIMITED
02.2011 - 05.2013
Field Sales Coordinator
THE GLEANER COMPANY LIMITED
10.2009 - 01.2011
Area Supervisor
THE GLEANER COMPANY LIMITED
08.2006 - 09.2009
Retail Associate
THE GLEANER COMPANY LIMITED
06.2004 - 07.2006
Information Officer
TOURISM PRODUCT DEVELOPMENT COMPANY LIMITED
01.2002 - 06.2003
Master of Business Administration (MBA) -
University of South Wales
Bachelor of Business Administration (BBA) -
University College of the Caribbean