Kerry-Ann Davidson
Titusville,FL
Summary
Dedicated Customer Service Specialist with a proven ability to prioritize and multitask in fast-paced environments. A collaborative team player focused on achieving both personal and organizational goals. Eager to leverage my skills and education in a forward-thinking organization committed to quality, success, and operational efficiency.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
Work History
Valuation Analyst Assistant
National Land Agency
Kingston, JA
10.2006 - 07.2022
- Prepared detailed reports with analysis and conclusions regarding ownership of properties.
- Maintained current knowledge of appraisal techniques, legal decisions, court rulings. affecting the profession.
- Data entry
- Collaborated with other departments within the organization to ensure timely completion of projects.
- Communicated effectively with clients throughout the duration of each assignment.
- Established trustful relationships with customers through effective communication skills.
- Provided general administrative support including filing documents, scheduling appointments.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Ensured compliance with applicable laws and regulations related to customer service activities.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information.
- Verified accuracy and completeness of data entry into the database system.
Education
Associate of Science - Management Information Systems
Excelsior Community College
Kingston, JA 09.2008 - 08.2010
Jonathan Grant High School
St. Catherine, JASkills
- Data entry
- Report preparation
- Customer service
- Effective communication
- Attention to detail
- Relationship building
- Time management
- Adaptability and flexibility
References
References available upon request.
Timeline
Associate of Science - Management Information Systems
Excelsior Community College
09.2008 - 08.2010
Valuation Analyst Assistant
National Land Agency
10.2006 - 07.2022
Jonathan Grant High School