Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
CustomerServiceRepresentative
Kerry Batten

Kerry Batten

Kalamazoo,MI

Summary

Skilled Pharmacist with strong background in compounding, pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons. Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.

Overview

36
36
years of professional experience

Work History

ER DISCHARGE PHARMACIST

BRONSON METHODIST HOSPITAL
03.2018 - 04.2023
  • Interpreted prescription orders, dispensed medications and counseled patients on drugs.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Maintained appropriate drug records and completed reports as necessary.
  • Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
  • Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
  • Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
  • Developed and maintained courteous and effective working relationships
  • Cultivated interpersonal skills by building positive relationships with others

PHARMACY MANAGER

HARDING & HILL, LLC
04.2001 - 12.2016
  • Supervised team of two pharmacy technicians, one full-time staff pharmacist, and two part-time delivery persons
  • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Collaborated with store manager to maintain daily operations.
  • Developed policies and procedures for effective pharmacy management.
  • Offered patients and patrons information on various immunizations.
  • Compared prescription details against safety standards and insurance requirements to support patients.
  • Delivered training on medical device use and storage to enhance support for different groups of patients.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

FLOATING PHARMACIST

RITE AID CORPORATION
11.1999 - 04.2001
  • Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
  • Verified and labeled prescriptions with 8 point check.
  • Adhered to pharmacy laws and code of ethics.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
  • Managed drug and supply inventories.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Counseled patients regarding proper intake of medications.
  • Educated patients on proper medication use.
  • Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider

MANAGING PARTNER/PHARMACIST-IN-CHARGE

GALESBURG PHARMACY, LLC
09.1997 - 11.1999
  • Adhered to pharmacy laws and code of ethics.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Managed drug and supply inventories.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Counseled patients regarding proper intake of medications.
  • Educated patients on proper medication use.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.
  • Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.

FLOATING PHARMACIST

WALGREENS DRUG STORES
04.1995 - 09.1997
  • Adhered to pharmacy laws and code of ethics.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Managed drug and supply inventories.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Counseled patients regarding proper intake of medications.
  • Educated patients on proper medication use.
  • Properly filled and dispensed average of 450-500 prescriptions per day.
  • Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider

Education

Bachelor of Science - PHARMACY

FERRIS STATE UNIVERSITY
BIG RAPIDS, MI

High School Diploma -

MENDON HIGH SCHOOL
MENDON, MI
06.1980

Skills

  • VACCINE ADMINISTRATION

Affiliations

  • MEMBER OF MICHIGAN PHARMACISTS ASSOCIATION

Certification

  • IMMUNIZAION CERTIFICATION

Timeline

ER DISCHARGE PHARMACIST

BRONSON METHODIST HOSPITAL
03.2018 - 04.2023

PHARMACY MANAGER

HARDING & HILL, LLC
04.2001 - 12.2016

FLOATING PHARMACIST

RITE AID CORPORATION
11.1999 - 04.2001

MANAGING PARTNER/PHARMACIST-IN-CHARGE

GALESBURG PHARMACY, LLC
09.1997 - 11.1999

FLOATING PHARMACIST

WALGREENS DRUG STORES
04.1995 - 09.1997

Bachelor of Science - PHARMACY

FERRIS STATE UNIVERSITY

High School Diploma -

MENDON HIGH SCHOOL

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Kerry Batten