Kerry Bentz

• I manage a diverse portfolio of 27 assets, ensuring optimal performance and alignment with organizational goals.
• I lead a team of four Regional Managers, providing guidance, hiring, coaching, and conducting performance evaluations.
• Successfully implemented operational efficiencies and best practices, improving overall performance and cost-effectiveness.

Promoted to Vice President of Residential Properties in June 2022.

Responsible for the Portfolio Operations and Department management of a 15 Asset (2500 units). Responsible for Property Services and Maintenance department.

• Develop, implement and maintain each department
• Annual Budget creation, review and forecasting
• Collaborate with Asset Managers in the disposition and repositioning of Assets
• Created "Pathways to Promotion"
• Responsible for developing training and safety curriculum
• Mentor, Coach and develop staff
• Capital Improvements
• Reserve Study analysis

Director of Operations (March 2022 - June 2022)

Responsible to restructure the organization of the Residential Portfolio Department.

• Identified workflow issues and resolved with new organizational structure
• Identified and promoted staff to assume new roles and backfill open positions
• Responsible to review, edit and approve Standard Operating Policies
• Collaborated with Human Resources to create an equitable and generous housing program for current and new employees

Portfolio Director (January 2021 to March 2022)

Responsible for 9 Conventional assets and 11 budgets; 9 Direct Reports and 35 indirect reports

• Improved staff morale by optimizing workload to support work-life balance.
• Tasked in first thirty days to identify source of overstated income in annual budgets. Identified and corrected source; forecast income for portfolio.
• Developed new processes to avoid overstated income for future budgets.
• Generated reports to provide data for corrective actions and improvements.
• Oversaw staff, financials and key performance indicators to manage business operations.
• Recruited, hired and trained employees on operations and performance expectations.
• Improved training to reduce knowledge gaps and eliminate performance roadblocks.

• NOI performance at or above benchmark (>1%)
• Successfully mentored staff members in their current positions leading to promotions
• Promoted in 2018 to Executive Portfolio Manager
• Contributed to company success through mentoring newly hired or promoted Portfolio Managers as part of my ongoing Executive Role
• Participated in company Due Diligences and management takeover for new business
• Assumed Lead for Covid 19 Company response and dissemination of information for Santa Barbara and San Luis Obispo Counties (2020)