
Dedicated and compassionate professional with over a decade of experience in education and hands-on expertise in caregiving, including end-of-life support. Skilled in crisis management, patient advocacy, and effective communication with diverse individuals, from students and families to healthcare professionals. Known for empathy, adaptability, and strong organizational abilities, with a proven ability to remain calm and focused under pressure. Seeking to bring a service-driven mindset and exceptional interpersonal skills to a customer service or remote support role.