Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kerry Bolen

Kerry Bolen

Severna Park,MD

Summary

Required Skills Required Experience

As a Chief Petty Officer, training manager, and mentor you must be successful in leading every facet of new and ongoing operations. Strategic thinker and tactical decision-maker with passion for serving and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

20
20
years of professional experience

Work History

Chief of Port Safety and Security Branch

U. S. Coast Guard, Sector Maryland-NCR
07.2018 - 05.2023
  • Coordinated and supported asset management functions.
  • Exercised supervisory authorities and responsibilities involving work assignment and review.
  • Led or managed team of employees and monitored progress towards achieving project goals and objectives.
  • Analyzed, interpreted and shared regulatory policy expertise.
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Understand and apply adult learning theories
  • Understanding of transitioning Service member populations
  • Experience using Microsoft Office suite of tools
  • Strong customer management and support skills
  • Experience delivering interactive workshops and training to live audiences
  • Vast experience with pre and post transition

Waterways Management Representative

U.S. Coast Guard, Sector San Fransisco
07.2015 - 06.2018
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing the public and commerical industry alike.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained, developed, and qualified employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Technical Training Specialist

U. S. Coast Guard, Sector Mobile
07.2010 - 06.2015
  • Provided coaching and mentoring to employees.
  • Trained and mentored 20 new personnel to fulfill various roles.
  • Facilitated virtual, in-person and blended learning sessions.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Developed job-specific competencies and performance standards.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Developed lesson plans, instructional materials and written practice tests for Facility, Container and Foreign Vessel regulatory compliance training courses.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.

Marine Science Technician

U. S. Coast Guard, Marine Safety Unit Savannah
07.2007 - 06.2010
  • Boosted team as the Morale officer, ensure collaborative work environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.

Quartermaster, Navigation Boatswain's Mate

U. S. Coast Guard, CGC PEA ISLAND
02.2005 - 06.2007
  • Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
  • Oversaw maintenance and inspected anchoring, mooring, fueling, towing and transferring of personnel and goods.
  • Updated logs, coordinated documents and wrote detailed reports.
  • Managed bridge watch duties to look for different types of threats and adverse conditions.
  • Aided in navigation and operating ship controls.
  • Plotted and corrected charts and publications.
  • Handled maintenance reports for orders requested and completed.
  • Maintained digital charts and physical charts in case of issue with equipment.

Aids to Navigation Manager

U. S. Coast Guard, CGC IDA LEWIS
07.2003 - 01.2005
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Estimated labor requirements to support anticipated workload.
  • Sourced materials to keep up with maintenance schedules and meet transportation system demands.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Evaluated employee performance and provided feedback and training as needed.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Enforced health and safety protocols to promote safe working environment.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.

Education

No Degree - Marine Sciences

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

Certificate - Organizational Leadership

Chief's Academy
Petaluma, CA
05.2018

Skills

  • Excellent Work Ethic
  • Securities Industry Essentials
  • Customer and Vendor Relations
  • Public Speaking
  • Goals and Performance
  • Project Management
  • Compliance Requirements
  • Federal Regulations
  • Training and Development
  • Excellent Communication Skills
  • Security and Safety Protocols
  • Human Resources Knowledge

Timeline

Chief of Port Safety and Security Branch

U. S. Coast Guard, Sector Maryland-NCR
07.2018 - 05.2023

Waterways Management Representative

U.S. Coast Guard, Sector San Fransisco
07.2015 - 06.2018

Technical Training Specialist

U. S. Coast Guard, Sector Mobile
07.2010 - 06.2015

Marine Science Technician

U. S. Coast Guard, Marine Safety Unit Savannah
07.2007 - 06.2010

Quartermaster, Navigation Boatswain's Mate

U. S. Coast Guard, CGC PEA ISLAND
02.2005 - 06.2007

Aids to Navigation Manager

U. S. Coast Guard, CGC IDA LEWIS
07.2003 - 01.2005

No Degree - Marine Sciences

East Stroudsburg University of Pennsylvania

Certificate - Organizational Leadership

Chief's Academy

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Kerry Bolen