Overview
Work History
Skills
References
Timeline
Generic

Kerry Coady

Buzzards Bay,MA

Overview

2
2
years of professional experience

Work History

Server

The 99 Restaurant
Wareham, MA
01.2023 - 11.2024
  • Elevated dining experience through attentive table maintenance, proactive deep cleaning, and personalized menu recommendations, fostering customer loyalty
  • Maximized revenue by strategically upselling and efficiently managing payment processes, while maintaining high standards of customer service
  • Ensured impeccable cleanliness of all surfaces and equipment, contributing to a hygienic and welcoming restaurant environment
  • Seamlessly coordinated with kitchen staff to deliver accurate and timely food orders, enhancing overall guest satisfaction
  • Implemented creative suggestive selling techniques, boosting average check size while providing tailored dining recommendations to guests.

Playroom Attendant, Swim Instructor, and Lifeguard

Emilson YMCA
Hanover, MA
2012 - 2017
  • Maintained rigorous cleanliness standards while supervising children from infancy to adolescence in various recreational environments
  • Implemented age-appropriate programs for children ages 6 weeks to 16 years old, enhancing child engagement and safety across multiple roles including lifeguarding and swim instruction
  • Coordinated with team members to create a nurturing environment, adapting quickly to crisis situations and ensuring child well-being.

Busser and Maintenance/Landscaper

Pembroke Country Club
Pembroke, MA
2013 - 2016
  • Fostered positive relationships with guests and team members
  • Coordinated maintenance tasks across 18 holes, balancing landscaping duties and adapting to weather conditions
  • Enhanced efficiency in grounds upkeep and facility management, using a variety of equipment
  • Ensured proper functioning and charging of golf cart fleet for seamless operations
  • Embraced diverse responsibilities, from landscaping to guest services
  • Demonstrated versatility in handling various tasks, contributing to overall club excellence.

Cashier and Night Crew Clerk

Stop & Shop
Sandwich, MA
2019 - 2022
  • Assisted in store maintenance and shelf replenishment through physical labor and equipment use, including ladders and dollies up to 50 pounds
  • Optimized inventory management by implementing streamlined stocking processes, reducing shelf replenishment time and improving product appeal
  • Fostered a positive shopping environment through friendly interactions, assisting customers with inquiries, and ensuring a clean, well-organized store
  • Maintained meticulous store organization, handling heavy merchandise and operating equipment safely
  • Prioritized time management in a fast-paced environment.

Bray Family Nanny

Bray Family
Norwell, MA
2016 - 2024
  • Managed diverse responsibilities including childcare, housekeeping, and pet care, demonstrating adaptability and strong organizational skills
  • Built strong relationships with family members, effectively communicating children's progress and addressing concerns promptly
  • Implemented age-appropriate activities and routines, contributing to children's cognitive, social, and emotional growth.

Ride Attendant

Water Wizz
Wareham, MA
2023 - 2023
  • Implemented proactive safety measures, enforcing height regulations and life jacket usage, preventing potential incidents and enhancing guest experience
  • Maintained park cleanliness through meticulous post-closure debris removal, contributing to a pristine and welcoming atmosphere for guests
  • Resolved guest inquiries and concerns promptly, demonstrating strong communication skills and enhancing overall customer satisfaction
  • Optimized ride operations, reducing wait times and enhancing guest satisfaction
  • Implemented efficient queue management techniques, improving overall park flow.

Manager and Host

Bailey’s Surf & Turf
Wareham, MA
2023 - 2024
  • Fostered effective communication among staff, promoting a cohesive team environment and enhancing overall restaurant operations
  • Thrived in a fast-paced environment, efficiently handling multiple tasks from greeting guests to preparing takeout orders with precision and accuracy
  • Utilized problem-solving skills to navigate stressful situations, implementing innovative solutions to maintain smooth restaurant operations.
  • Oversaw financial operations including safe deposits and liquor exchanges, demonstrating strong money management skills and attention to detail
  • Orchestrated seamless dining experiences, managing reservations, seating, and takeout orders while ensuring exceptional customer service and staff coordination.

Skills

  • Knowledge of Safety Precautions and Procedures
  • Equipment and Tool Use
  • Written and Oral Communication
  • Explaining and Enforcing regulations
  • Customer Service
  • Time Management

References

References available upon request.

Timeline

Server

The 99 Restaurant
01.2023 - 11.2024

Playroom Attendant, Swim Instructor, and Lifeguard

Emilson YMCA
2012 - 2017

Busser and Maintenance/Landscaper

Pembroke Country Club
2013 - 2016

Cashier and Night Crew Clerk

Stop & Shop
2019 - 2022

Bray Family Nanny

Bray Family
2016 - 2024

Ride Attendant

Water Wizz
2023 - 2023

Manager and Host

Bailey’s Surf & Turf
2023 - 2024
Kerry Coady