Kerry Connors
Methuen
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Excellent verbal and written communicator with strong background cultivating positive relationships. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
13
13
years of professional experience
Work History
Retail Sales Associate
Whole Foods Market Inc
10.2023 - 12.2025
- Contributed to 15% sales growth and increased in-store promotional displays.
- Maximized sales potential through effective procedures of stocking, rotating and merchandising product.
- Met customer service expectations; maintained overall metrics and order to shelf standards.
Team Trainer
Whole Foods Market Inc
04.2021 - 09.2023
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
Customer Service Associate
Whole Foods Market Inc
03.2016 - 04.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Substitute Teacher
Reading Public Schools
09.2018 - 03.2020
- Assisted with planning and organizing Kindergarten to 8th grade short-term teaching assignments.
- Facilitated Special Education classes, including non-verbal and autistic students.
Educator
Kelly Educational Services
09.2017 - 05.2018
- Developed and implemented engaging lesson plans to keep learner attention.
- Collaborated with adults and children to provide safe and educational experience.
- Built relationships and communicated with parents to provide best learning environment for children.
Substitute Teacher
Somerville Public Schools
03.2013 - 06.2017
- Provided instruction in core curriculum, including group projects and team-building for grades K-8
- Offered Power Point, MS Office instruction in classroom
- Served as an MCAS math tutor
Education
MBA - International Business And Marketing
University of San Francisco
San Francisco, CA05-1997
Bachelor of Science - Business Administration
University of California, Riverside
Riverside, CA06-1993
Skills
- Special Education
- Experiential learning
- Time management
- Analytical thinking
- Resilience
Timeline
Retail Sales Associate
Whole Foods Market Inc
10.2023 - 12.2025
Team Trainer
Whole Foods Market Inc
04.2021 - 09.2023
Substitute Teacher
Reading Public Schools
09.2018 - 03.2020
Educator
Kelly Educational Services
09.2017 - 05.2018
Customer Service Associate
Whole Foods Market Inc
03.2016 - 04.2021
Substitute Teacher
Somerville Public Schools
03.2013 - 06.2017
MBA - International Business And Marketing
University of San Francisco
Bachelor of Science - Business Administration
University of California, Riverside