Kerry Crawford-Martin
Holland,MI
Summary
Responsible for all catering events. Meeting and working to exceed projected monthly sales goals. Overseeing event staff. Marketing of monthly specials. Creation and distribution of thorough and detailed function sheets for each event and catering order. Maintain and open line of communication between office and the chefs/cooks preparing catering orders. Quick problem solving/troubleshooting as problems arose during events. Was also responsible for overseeing dining room staff. This included section assignments for lunch and dinner service ensuring that side work was completed after each shift. Communicating with residents in dining rooms and solving issues as the arose. Worked closely with the dining room manager on interviewing, hiring and training of all front of house staff.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Catering Manager
Freedom Village
09.2007 - Current
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Led monthly team meetings to discuss ongoing projects, address concerns, and promote a positive workplace culture.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Worked with chefs to plan menus according to client needs and budgets.
- Designed catering packages to increase sales and customer experience.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled payment collection of 250 employees when buying any of the catering items.
KerryByMartin
Etsy Shop
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Started my own business to play with the creative side of me.
Education
High School Diploma -
Saugatuck High School
Saugatuck, MISkills
- Staff Supervision
- Event Planning Proficiency
- Sanitation Standards
- File Management
- Budgeting Understanding
- Menu Supervision
- Staff Leadership
- Staff Scheduling
- ServSafe Manager
- Table Setting
- Food Safety
- Organizational Skills
- Conflict Resolution
- Customer Service
- Staff Training
Certification
Manager Serve Safe Certification and Alchol Serve Safe Certification
Timeline
KerryByMartin
Etsy Shop
05.2023 - Current
Catering Manager
Freedom Village
09.2007 - Current
High School Diploma -
Saugatuck High School
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