Kerry Davenport
Shreveport,LA
Summary
Proven leader and skilled groundskeeper, I excelled at Trinity Southern Foods by enhancing team performance and customer satisfaction. Expert in safety protocols and team leadership, I significantly improved operational efficiency. My background includes mastering maintenance tasks, ensuring high-quality standards, and fostering a positive work environment.
Overview
9
9
years of professional experience
Work History
Maintenance Crew Member
Residence Inn Marriott
Shreveport, LA
04.2021 - Current
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
Shift Manager
Dairy Queen Grill & Chill
Shreveport, LA
05.2023 - 10.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Assistant Manager
Trinity Southern Foods
Shreveport, LA
08.2015 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Business Management - Accounting
Southern University At Shreveport
Shreveport, LASkills
- Cleaning procedures
- groundskeeping knowledge
- Painting expertise
- Drywall Repair
- Time Management
- Heavy Lifting
- Safety Protocols
- Team Leadership
- Basic Mathematics
- Light Carpentry
- Landscaping and groundskeeping
Timeline
Shift Manager
Dairy Queen Grill & Chill
05.2023 - 10.2023
Maintenance Crew Member
Residence Inn Marriott
04.2021 - Current
Assistant Manager
Trinity Southern Foods
08.2015 - 03.2023
Business Management - Accounting
Southern University At Shreveport