KERRY DEE BODDY
Marshall
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
13
13
years of professional experience
Work History
Court Process Clerk
Polk County Sheriff Office
01.2020 - 10.2025
- Set up court documents that are received from the courts, attorneys and civilians to be sent out in the field for service.
- Documents include summons, subpoenas, juvenile criminal summons, evictions, writs of possession, writs of garnishment.
- Assist customers and attorneys with court documents via the window and the telephone.
- Mail court returns back to customers after process is completed.
- FCIC and NCIC full access training.
- Assisted in data entry and management using various database systems to ensure information integrity.
- Coordinated communication between departments to facilitate efficient workflow and resolution of issues.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced customer service with timely and accurate information when handling inquiries.
Para-Educator (Special Education)
Lassen County of Department of Education
09.2014 - 09.2018
- Assisted students with assignments and classroom projects
- Monitor and evaluate student performance, behavior and social development
- Educated students on socially acceptable behaviors and appropriate peer-to-peer interactions
- Maintained detailed notes of changes in student learning, cognition, retention and overall behavior
- Modified general educations curriculum based on developmental and skill level of individual students
- Prepared detailed reports of student activities, academic progress and needed adjustments in curriculum
- Began educational and emotional process to prepare students to move to next grade level (High School)
- Collaborated with parents, guardians and teaching staff to ensure students received appropriate academic support
- Implementation of strategies to meet the needs of students with a variety of health and/or developmental conditions
- Provided parents and/or guardians information to community resource assistance handling students with impairments
- Attended professional meetings and training workshops to maintain and improve professional and social competencies
- Facilitated conferences with parents, guardians, administrators or other teachers to resolve behavioral and academic issues
- Trained to utilize special and modified educational techniques during classroom instruction to facilitate learning processes
Proofreader / Typesetter
Lassen County Times
04.2015 - 04.2016
- Typeset emailed articles for the printing process once proofread and approved
- Marked copy to indicate and correct errors to the standard AP style, corrections to include:
- Spelling
- Type / font
- Grammar
- Punctuation
- Documented corrections, omissions, errors or inconsistencies found in article submissions
- Used computer to search files, databases, archives or reference materials to obtain verification information
- Routed proofs with marked corrections to editing staff for final check and content verification prior to printing
Tutor / Driver
Susanville Indian Rancheria
04.2015 - 04.2016
- Monitored children behavior during transport
- Performed daily vehicle safety checks prior to start of shift
- Strict adherence to school and Department of Transportation (DOT) safety guidelines
- Safely transported children to and from school and/or to off-campus events or field trips as needed
- During Summer months, provided tutoring assistance in math and reading for children in grades K-12
- Organized tutoring lessons to focus on area needed improvement and to reinforce prior school instruction
- Planned age appropriate arts and crafts projects, educational field trips and prepared nutritionally balanced snacks
Customer Service Representative
All State Insurance Company
09.2012 - 05.2013
- Performed general administrative process to include:
- Typing letters, reports and forms
- Answering telephones and routing calls
- Greeting customers and providing general information
- Handled bookkeeping, general billing and invoicing and other financial transactions
- Resolved customer concerns and/or complaints regarding their accounts or payment issues
- Compiled, sorted and filed customer records; verified customer information and updated electronic records
Education
Associate of Arts - Business Administration And Management
Lassen Community College
Susanville, CA06-1985
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- File maintenance
- Document management
- Research
- Mail handling
- Processing mail
- Quality management
- Mail sorting
- Typing speed
- Proofreading
- Information security
- Records retrieval
- Verbal and writing communication
- Scanning and copying
- Multitasking
- Multitasking Abilities
- Attention to detail
- Time management
- Customer communication
- Problem-solving
- Organizational skills
- Customer service
Timeline
Court Process Clerk
Polk County Sheriff Office
01.2020 - 10.2025
Proofreader / Typesetter
Lassen County Times
04.2015 - 04.2016
Tutor / Driver
Susanville Indian Rancheria
04.2015 - 04.2016
Para-Educator (Special Education)
Lassen County of Department of Education
09.2014 - 09.2018
Customer Service Representative
All State Insurance Company
09.2012 - 05.2013
Associate of Arts - Business Administration And Management
Lassen Community College
Similar Profiles
Edward TemponeEdward Tempone
Detention Deputy at Polk County Sheriff OfficeDetention Deputy at Polk County Sheriff Office
Janquitta WesleyJanquitta Wesley
Detention Specialist at Polk County Sheriff OfficeDetention Specialist at Polk County Sheriff Office
Kelli-Anne MartinKelli-Anne Martin
Detention Support Specialist at Polk County Sheriff's OfficeDetention Support Specialist at Polk County Sheriff's Office
Murphy TweedMurphy Tweed
Robotic Welder at Peerless BlowersRobotic Welder at Peerless Blowers
Stephany TorresStephany Torres
Sales Associate at Dillard'sSales Associate at Dillard's