Kerry De La Cruz
Frisco
Summary
I am proud to say that I am dedicated and loyal with a proven track record at Whataburger, excelling in customer service and team leadership. Skilled in inventory management and fostering employee engagement, I implement my problem-solving abilities to enhance operational efficiency and drive customer satisfaction. Committed to continuous improvement and building strong relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rustic
Whatabuger
Plano, TX
04.2019 - Current
- Initiative to learn something new and will do the work to the best of my abilities to accomplish my work
- Supervised daily operations to ensure efficient service delivery and team performance.
- Count, portion, and Implemented inventory management systems to streamline stock control and reduce waste
- Analyzed customer feedback to identify areas for improvement in service offerings.
- Trained staff on restaurant procedures, emphasizing food quality and customer satisfaction.
- View/revise staff scheduling to optimize labor costs while meeting peak demand periods.
- Motivate employees to be productive and engaged in their line of work.
- Conduct team meetings to promote communication between shifts, share the best practices and employee moments, and align on objectives.
- Developed and maintained relationships with customers and suppliers through account development.
- Implement marketing to attract new customers and promote business and build new relationships.
Education
Radiology
Collin County Community College
Plano, TXHigh School Diploma -
The Colony High School
05.2019
Skills
- Friendly, positive attitude
- Loyal hard-worker
- Initiative
- Teamwork and collaboration
- Customer service
- Multitasking
- Active listening
- Dependable and responsible
- Flexible and adaptable
- Problem-solving
- Respectful
Certification
ServSafe certification
Timeline
Rustic
Whatabuger
04.2019 - Current
Radiology
Collin County Community College
High School Diploma -
The Colony High School