Dynamic Nurse Manager with extensive experience at Wentworth Douglass Hospital, excelling in staff supervision and quality improvement. Committed to enhancing patient outcomes through evidence-based protocols and fostering a collaborative environment. Strong clinical judgment and conflict management skills have led to increased staff retention, operational efficiency and optimal patient outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Manager - 38 Bed Telemetry Unit
Wentworth Douglass Hospital
04.2019 - 02.2025
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Provide the team with weekly communication highlighting updates, important information and reminders to keep organizational needs transparent.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Improved patient care by overseeing nursing staff and ensuring adherence to clinical practices.
Coordinated nursing schedules for optimal staffing and patient coverage.
Enhanced team efficiency with effective communication and leadership.
Implemented quality improvement initiatives for enhancing patient satisfaction.
Improved staff retention by fostering a supportive and engaging work environment.
Fostered professional development through continued education opportunities for staff.
Clinical Practice Leader - 32 Bed Telemetry Unit
Wentworth Douglas Hospital
07.2017 - 04.2019
Evaluated the effectiveness of clinical programs and services, implementing necessary changes to maximize their impact on overall patient care.
Achieved regulatory compliance by maintaining up-to-date knowledge of industry standards and guidelines.
Increased staff retention by creating a supportive work atmosphere and providing opportunities for professional growth.
Developed strong working relationships with physicians, nurses, and other healthcare professionals to foster a collaborative environment.
Led cross-functional teams for successful execution of departmental projects.
Developed comprehensive training programs to elevate team performance and skill development.
Led change management initiatives to facilitate smooth transitions and adapt to new processes.
Nurse Manager - 24 Bed Intermediate Care Unit
Portsmouth Regional Hospital
06.2015 - 07.2017
Oversaw daily nursing operations to ensure smooth and efficient patient care delivery.
Improved patient outcomes by implementing evidence-based care protocols and encouraging staff adherence.
Supervised nursing staff, providing mentorship and fostering professional growth.
Enhanced team cohesion with effective communication and conflict resolution strategies.
Improved patient outcomes by leading nursing teams in delivery of care.
Elevated patient satisfaction by addressing concerns and ensuring timely responses.
Managed departmental budgets to maintain operational efficiency and resource allocation.
Reduced turnover by creating a supportive and collaborative work environment for nursing staff.
Directed implementation of quality improvement initiatives, aligning with organizational goals.
Addressed challenges in clinical workflows, improving efficiency with process optimization.
Managed staff schedules to ensure optimal coverage and patient care.
Registered Nurse - 21 Bed Med-Surg Telemetry Unit
Wentworth-Douglass Hospital
07.2008 - 05.2015
Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Improved patient outcomes by administering medications and monitoring vital signs.
Provided support for patient care, assisting with daily living activities.
Delivered compassionate care, addressing patient needs and concerns promptly.
Educated patients and families on health management for improved wellness.
Coordinated with healthcare teams to optimize patient treatment plans.
Assisted in emergency situations for efficient and effective response.
Education
Bachelor of Science - Nursing
University of New England
Biddeford, ME
05-2008
Skills
Clinical staff supervision
Quality improvement
Critical thinking
Department management
Staff leadership
Hiring and terminations
Staff development
Conflict management
Performance improvement
Staff coaching and mentoring
Strong clinical judgment
Compliance oversight
Budget planning
Utilization management
Corrective action implementation
Workload management
Accomplishments
2023 MGB Pillar award recipient for outstanding performance and commitment to excellence.
Licensed Nursing Assistant at Mass General Hospital Wentworth Douglass HospitalLicensed Nursing Assistant at Mass General Hospital Wentworth Douglass Hospital
Practice Manager II – The Center for Pain Management at Wentworth-Douglass HospitalPractice Manager II – The Center for Pain Management at Wentworth-Douglass Hospital