Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry D Wise

Waco,TX

Summary

Professional in landscape installation and maintenance with proven ability to enhance outdoor environments. Known for effectively collaborating within teams and adapting to changing project needs. Skilled in plant care, hardscaping, irrigation systems, and using landscape equipment. Reliable, results-driven, and highly focused on achieving project goals.

Overview

7
7
years of professional experience

Work History

Landscape Tech

Green Akors
05.2025 - 06.2025
  • Operated landscaping equipment including mowers, trimmers, and blowers to maintain properties.
  • Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
  • Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
  • Assisted with irrigation system maintenance and repair.
  • Assisted in planting trees, shrubs, and flowers according to design specifications.
  • Collaborated with team members to execute landscape designs efficiently and effectively.
  • Conducted routine maintenance on tools and equipment to ensure safety and functionality.

Appliance Technician

Mr. Appliance
11.2024 - 01.2025
  • Read blueprints, wiring cymatics, diagnosed appliance issues
  • Implemented safety protocols to ensure compliance during repairs and installations.
  • Managed inventory of parts and tools, optimizing resource allocation for efficiency.
  • Diagnosed and repaired residential and commercial appliances, ensuring optimal functionality.
  • Conducted routine maintenance and inspections to prevent equipment failures.
  • Collaborated with customers to understand issues and provide tailored solutions.
  • Streamlined repair processes, reducing turnaround time for service calls.
  • Maintained accurate service records and documentation for customer interactions.
  • Enhanced customer satisfaction by diagnosing and repairing a wide range of home appliances promptly and efficiently.
  • Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
  • Ensured compliance with safety guidelines during all aspects of appliance installation, repair, and maintenance tasks.
  • Disassembled, repaired and reassembled equipment in good working order.

Service Advisor

Volvo Mack Trucks of Waco
06.2023 - 09.2024
  • Guided customers through service options and repair processes, enhancing overall satisfaction.
  • Coordinated with technicians to ensure timely completion of vehicle repairs and maintenance services.
  • Managed customer inquiries and complaints, resolving issues efficiently to maintain loyalty.
  • Developed service estimates by evaluating vehicle condition and required repairs accurately.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.

Manager in Training

Locke Supply
09.2022 - 02.2023
  • Ordered parts
  • Inventory
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
  • Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
  • Described product to customers and accurately explained details and care of merchandise.

Appliance Technician

A&E Appliance Sears Home Service
03.2022 - 06.2022
  • Read blueprints, wiring cymatics, diagnosed appliance issues
  • Increased repeat business by building strong relationships with customers through clear communication and excellent service.
  • Streamlined repair processes with thorough documentation, enabling faster diagnosis and resolution for future service calls.
  • Assisted customers in selecting appropriate replacement parts or appliances based on their needs, preferences, and budget constraints.
  • Improved workflow efficiency by effectively managing multiple service appointments per day while maintaining punctuality.
  • Ensured the longevity of customer''s appliances by providing them with valuable maintenance tips and advice on proper usage.
  • Demonstrated adaptability by servicing various brands of appliances, including both older models as well as the latest technologies available in the market.
  • Upheld company reputation through exceptional professionalism in interactions with customers both onsite at their homes or over phone consultations.
  • Educated customers on use, care and adjustments of appliances.
  • Ordered parts and maintained adequate inventory.
  • Diagnosed issues with appliances and made repairs.
  • Gave accurate and detailed quotes to customers prior to starting work.
  • Diagnosed and repaired residential and commercial appliances, ensuring optimal functionality.
  • Conducted routine maintenance and inspections to prevent equipment failures.
  • Collaborated with customers to understand issues and provide tailored solutions.
  • Implemented safety protocols to ensure compliance during repairs and installations.
  • Managed inventory of parts and tools, optimizing resource allocation for efficiency.
  • Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
  • Disassembled, repaired and reassembled equipment in good working order.

Irrigation Systems Management

Green Akors
01.2022 - 03.2022
  • Upkeep of sprinkler systems
  • Installation of sprinkler systems
  • Repairs as needed
  • Customer Service
  • Organized inventory
  • Enhanced team efficiency by implementing new case management systems and streamlining processes.
  • Implemented efficient irrigation systems to conserve water resources while maintaining healthy landscapes.
  • Enhanced warehouse efficiency through the proper utilization of RF scanners and inventory management systems.
  • Reduced water wastage through the installation and maintenance of efficient irrigation systems.
  • Streamlined workflow by implementing efficient project management systems and tools to meet tight deadlines.
  • Streamlined order management processes by implementing efficient tracking systems and tools.
  • Maintained accurate record-keeping systems for all client interactions, facilitating efficient reporting and analysis; this allowed more effective decision-making regarding account management strategies; streamlined access to important information contributed significantly towards improved outcomes in key performance areas.
  • Utilized learning management systems to efficiently manage course materials, assignments, and evaluations.

Delivery Driver

FedEx
11.2021 - 01.2022
  • Ensured timely and accurate delivery of packages to assigned routes.
  • Operated delivery vehicles in compliance with safety regulations and company policies.
  • Conducted pre-trip inspections to maintain vehicle safety and performance standards.
  • Managed package tracking systems to optimize delivery schedules and reduce delays.
  • Collaborated with team members to streamline loading processes for efficiency improvements.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.

Maintenance Specialist

H-E-B
05.2018 - 11.2021
  • Upkeep of the store
  • Upkeep of outside grounds
  • Led maintenance initiatives to enhance equipment reliability and reduce downtime.
  • Mentored junior staff on safety protocols and efficient maintenance practices.
  • Implemented preventive maintenance schedules, ensuring optimal performance of machinery.
  • Collaborated with teams to troubleshoot complex mechanical issues effectively.
  • Streamlined maintenance processes, improving response times for equipment repairs.
  • Conducted regular inspections to identify potential hazards and ensure compliance standards.
  • Maintained accurate records of work performed, enhancing accountability and traceability.
  • Maintained accurate records of all completed work orders and inventory transactions for clear communication with management regarding maintenance activities.

Education

GED -

Job Corp
New Braunfels, TX

Skills

  • Trimming and edging
  • Landscape equipment operation
  • Goal driven
  • Relationship building
  • Team collaboration and cooperation
  • Safety protocols
  • Task prioritization
  • Self motivation
  • Client relations
  • Goal setting
  • Professionalism
  • Watering lawns and trees
  • Continuous improvement
  • Written communication
  • Adaptability
  • Equipment Repair
  • Heavy Equipment Operator
  • Landscaping
  • Forklift Operator
  • Roofing
  • Forklift Training
  • General Contracting
  • Concrete
  • Maintenance
  • Training
  • Irrigation
  • Appliance Repairs
  • Lawn care
  • Planting techniques
  • Pruning techniques
  • Greenhouse operations
  • Seasonal cleanup
  • Hardscape installation
  • Irrigation systems
  • Drainage solutions
  • Turf maintenance
  • Planting
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Using hand tools
  • Attention to detail
  • Reliable and dependable
  • Problem-solving abilities
  • Planning and organization
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Organizational skills

Timeline

Landscape Tech

Green Akors
05.2025 - 06.2025

Appliance Technician

Mr. Appliance
11.2024 - 01.2025

Service Advisor

Volvo Mack Trucks of Waco
06.2023 - 09.2024

Manager in Training

Locke Supply
09.2022 - 02.2023

Appliance Technician

A&E Appliance Sears Home Service
03.2022 - 06.2022

Irrigation Systems Management

Green Akors
01.2022 - 03.2022

Delivery Driver

FedEx
11.2021 - 01.2022

Maintenance Specialist

H-E-B
05.2018 - 11.2021

GED -

Job Corp

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Kerry D Wise