Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Preference
Accomplishments
Work Availability
Languages
AdministrativeAssistant
Kerry Edwards

Kerry Edwards

Allen

Summary

A detailed-oriented individual equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience

Work History

Production Manager

Clear Modern Mortgage
Rockwall, TX
11.2024 - Current
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Resolved issues quickly to maintain productivity goals.

Claims Specialist

State Farm
Irving, TX
05.2023 - 11.2024
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Posted payments to accounts and maintained records.
  • Followed up with customers on unresolved issues.

Lease Manager

D&M Leasing
Dallas, TX
12.2022 - 04.2023
  • Worked closely with clients to negotiate auto lease and loan agreements, coordinated paperwork, and ensured compliance with policies and regulations while providing exceptional customer service during and after each successful transaction.
  • Contributed to the company's overall sales and revenue goals by successfully leasing and selling vehicles.

Senior Loan Officer

Service First Mortgage
Rockwall, TX
04.2009 - 08.2022
  • Assisted previous and current clients by determining their financial and homeownership goals in order to facilitate them into choosing the best loan product and terms that meet their individual situations.
  • Originated loans, gathered and reviewed financial documentation, worked with processors and underwriters to complete loan conditions all while ensuring compliance with federal, state, and local lending guidelines.
  • Guided clients by educating them on credit reporting and provided options to optimize their credit scores so they could obtain the best rates and terms available.
  • Provided exceptional customer service to my clients, referall partners, title companies, and to any and all parties involved in each and every transaction.

Education

Bachelor of Science - Economics & Finance

University of Texas At Dallas
Richardson

Skills

  • Critical-Thinking
  • Creative Problem-Solving
  • Oral and Written Communication
  • Dependability and Time Management
  • Strategic Decision-Making
  • Conflict Resolution
  • Teamwork and Collaboration
  • Remote Collaboration Skills
  • Emotional Intelligence
  • Mortgage Origination
  • Analyzing Financial Statements
  • Analyzing and Optimizing Credit Reports

Timeline

Production Manager

Clear Modern Mortgage
11.2024 - Current

Claims Specialist

State Farm
05.2023 - 11.2024

Lease Manager

D&M Leasing
12.2022 - 04.2023

Senior Loan Officer

Service First Mortgage
04.2009 - 08.2022

Bachelor of Science - Economics & Finance

University of Texas At Dallas

Certification

  • Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.
  • All-Lines Insurance Claims Adjuster License (AIC)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsWork from home option401k matchPaid sick leaveCareer advancement

Accomplishments

Assistant Scoutmaster for Boy Scout Troop 624 in Allen, TX from 2018 - 2022.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Kerry Edwards