Summary
Overview
Work History
Education
Skills
Timeline
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Kerry English

Kerry English

Clinton,NY

Summary

Dedicated team player currently pursuing a Business Administration BS degree in Human Resource Management to bring positive industry impact centered on organizational behavior and change management. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage my training, education and experience to take on new professional challenges.

Overview

10
10
years of professional experience

Work History

Operations Admin II- HR

FedEx Ground
Marcy, NY
03.2022 - Current
  • Provides support for Package Handler talent acquisition process (e.g., scheduling interviews, monitoring background checks, applicant tracking system support, attending job fairs/recruitment events as needed, and contacting selected candidates)
  • Provides customer service and support for both internal and external customers for HR-related processes (dock walks, compliance, HR information tables, password resets, etc.)
  • Maintains personnel files for all employees
  • Provides Human Resource support on auditing, reviewing, and processing paperwork and forms
  • Generates, compiles, and distributes HR reports
  • Participate in special projects, to include job fairs and retention/engagement events, etc.
  • Maintain confidentiality and perform all duties in accordance with company policies and procedures

Real Estate Agent

HUNT Real Estate/ Benn Realty
New Hartford, NY
07.2020 - 02.2022
  • Specialized in recruiting well-qualified Real Estate Agents.
  • Partnered with Real Estate Brokers to ascertain brokerage needs and subsequently provide candidate recommendations.
  • Provided guidance and assistance to sellers and buyers in marketing and purchasing property for the best terms and price.
  • Advertised client properties through websites, social media and real estate guides.
  • Developed and maintained relationships with clients through social media, networking, postcards and cold calling.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated and managed real estate transactions

PSE Sales & Svc/ Distribution Clerk

United States Postal Service
Herkimer, NY
11.2018 - 05.2020
  • Provide sales and Customer Service at retail counter
  • Distributes incoming and outgoing mail as well as clerical duties as assigned.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Sorted mail according to size, shape, and destination.
  • Provided service and sales to walk-in customers.

Care Manager Assistant

ACR Health
Utica, NY
07.2015 - 03.2017
  • Trained all Care Manager Assistant's statewide, providing direct supervision, ongoing staff development and continuing education to employees.
  • Provided administrative support to the Health Home Care Management Program: Assistant Director of Support Services and Eight Care Manager
  • Assists with development of individualized client assessments and care plans; coordinate and link individuals to health, mental health, substance abuse treatment and community services based upon identified needs; and assist Care Managers in ongoing care coordination and arranging provisions of needed services.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.

CDPHP HR Liaison

RCIL
Utica, NY
10.2014 - 02.2015
  • Distribute, collect and track all new employee packets. Check for completeness and accuracy.
  • Follow up with prospective employees, HR colleagues and supervisors on missing or incomplete documentation.
  • Enter new and existing employees into ADP and SAM.
  • Ensure that all credentialing, pre-and post-employment annual maintenance documentation including: Physical and Mantoux tests are complete and are entered accurately into ADP.
  • Ensure CDPAP exit forms are completed and employees are exited from SAM, ensure CDPAP employment packets are current and accurate.
  • Assist with CDPAP audits.

Education

Associates degree - Applied Science

Mohawk Valley Community College
Utica, NY
05.2012

Skills

  • Compensation and Benefits Explanations
  • Company Policies and Procedures Training
  • Employee and Customer Relations
  • Decision Making
  • Confidential Records Management
  • HR Support
  • Public speaking
  • Hiring and Retention
  • HR Policies and Corporate Compliance
  • Business Correspondence
  • Recruiting Processes
  • Applicant Tracking Systems

Timeline

Operations Admin II- HR

FedEx Ground
03.2022 - Current

Real Estate Agent

HUNT Real Estate/ Benn Realty
07.2020 - 02.2022

PSE Sales & Svc/ Distribution Clerk

United States Postal Service
11.2018 - 05.2020

Care Manager Assistant

ACR Health
07.2015 - 03.2017

CDPHP HR Liaison

RCIL
10.2014 - 02.2015

Associates degree - Applied Science

Mohawk Valley Community College

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