Summary
Overview
Work History
Skills
Timeline
OfficeManager
KERRY FIRKUS

KERRY FIRKUS

Woodbury,MN

Summary

Detail and results-oriented professional with experience in managing complex projects, coordinating full range of operations to deliver forecasted results and maintain consistent business development in competitive, continually evolving landscape. Relationships with suppliers and vendors to secure competitive prices, vital for customer acquisition and satisfaction. Adept at evaluating business processes and performance metrics to identify inaccuracies and resolve conflicts. Influential communicator, proficient in recommending data-driven solutions to executives and training cross-functional teams to reduce expenses and align all operational efforts with company’s long-term/short-term strategic objectives. Project Management Procurement & Expense Reduction Customer Satisfaction & Retention Operational Support Budget Implementation Team Leadership & Training Resource Planning & Allocation Conflict Resolution Relationship Management parameters, ltd. 2022 Structured Account Coordinator with strong track record of performance in fast-paced work environment. Expertise in data entry, records management and account management. Tech-savvy individual proficient in [Software] and familiar with computer, fax machine and scanner operations. Methodical and communicative professional committed to delivering unparalleled office support and achieving or exceeding daily goals.

Overview

19
19
years of professional experience

Work History

Account Coordinator

  • Follow direction provided by Account Manager, assist with RFP’s, to include follow-up on ancillary furniture requests and other work
  • Assist and prepare for presentation for client meetings as needed
  • Manage repeat customer product orders
  • Track product, file for freight claims or warranty claims with manufacturers
  • Help develop a vison or solutions for the team
  • Manage order change requests with affected manufacturers
  • Help monitor those changes and communicate back with team of approval of the changes or denials
  • Monitor manufacturer’s orders to ensure a timely delivery and installation according to the project/client schedule.

National Account Coordinator

SUDDATH RELOCATION SYSTEMS OF MINNESOTA
01.2020 - 01.2022
  • Coordinate business to business corporate interstate and intrastate moves of corporate employees, work closely with existing and prospective customers discussing their needs to ensure that all services meet customer expectations
  • Effective and accurately communicate the status and details of the project to internal team, regional agency, and customers
  • Track change orders and contracts and submit to agencies for order processing
  • Estimate the move and provide cost to the agency and customer if applicable.

Senior Project Coordinator

HENRICKSEN
01.2013 - 01.2020
  • Offered customer quotations, highlighting vendor discounts and salesperson-provided commissions, to secure new accounts at discounted rates and maximize profitability
  • Oversaw order placement, tracked inventory items, and reviewed status reports to meet delivery deadlines in a demanding environment and ensure client satisfaction
  • Identified irregularities to timely reconcile vendor invoices and resolve discrepancies in financial records
  • Assisted in resolving Offered customer quotations, highlighting vendor discounts and salesperson-provided commissions, to secure new accounts at discounted rates and maximize profitability
  • Oversaw order placement, tracked inventory items, and reviewed status reports to meet delivery deadlines in a demanding environment and ensure client satisfaction
  • Identified irregularities to timely reconcile vendor invoices and resolve discrepancies in financial records
  • Assisted in resolving
  • Utilized CAP Quoting and AS400 software programs for ERP and the project execution.

Administrative Assistant

HB FULLER COMPANY
01.2003 - 01.2013
  • Delivered administrative support to four Business Directors and two Territory Sales Managers to streamline business development and execute business plans in assigned market segment
  • Provided pricing support to distributors and resellers to ensure price level’s compatibility with market value
  • Scheduled interviews and organized orientation sessions to manage employee recruitment process and engage with new recruits
  • Prepared contracts for consignment, rebates, distribution, and supply agreements while maintaining confidentiality and strict adherence to agreement checklists
  • Analyzed day-to-day agendas and requirements to efficiently setup meetings and facilitate executives
  • Engaged with travel agencies to organize business travels for C-Suite and meet travel deadlines
  • Process 50+ orders for large companies, such as Procter & Gamble; Coca Cola; and Unilever.

Skills

  • Software Proficiencies
  • Microsoft Office Suite As400 Paylocity Paycom
  • Troubleshooting and Problem Resolution
  • Client Needs Assessment
  • Customer Service
  • Account Retention

Timeline

National Account Coordinator

SUDDATH RELOCATION SYSTEMS OF MINNESOTA
01.2020 - 01.2022

Senior Project Coordinator

HENRICKSEN
01.2013 - 01.2020

Administrative Assistant

HB FULLER COMPANY
01.2003 - 01.2013

Account Coordinator

KERRY FIRKUS